FM Helpdesk Administrator

Westminster

Full Time – (40 hrs per week)

Shift Work Pattern - 8:00am to 5:00pm, or 9:00am to 6:00pm, on a weekly rotational basis

Skanska have a Hard Services FM contract with the MoD on a key government building in Westminster and seek an Administrator with Facilities Management service knowledge to join the team to provide helpdesk and administrative support - on site (we cannot offer WFH on this contract ).

The job will see you involved in :

* Administration and allocation of all planned and reactive works through the CAFM system

* Provide early warning management of the site SLA and KPI planned and reactive tasks

* Provide administrative support to the Operational, Technical and Capital Works Team as required

* Resource planning and allocation of resource to support in the delivery of direct/third party works in and out of hours

* Administration of all sub-contractor logistic arrangements, including processing of service records , cross referencing the CAFM system as required to ensure correct information is recorded

* Logistical access arrangements for all areas including secure areas for engineers and contractors as required; this includes car parking arrangements, and ensuring correct processes are followed

* Assist with the team’s general administration

Skills /Experience required :

* Ability to work both independently and as part of a team

* Proven experience in the proficient use of MS Office

* Excellent communications skills with good verbal and written communications at all levels

* Ability to demonstrate experience in customer facing role

* Knowledge and experience of CAFM system, reports, and ability to interrogate historic reactive and PPM data (desirable)

Equal opportunities

We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic – we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska.

Reasonable adjustments

We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application.

More information about the role

Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us:

Closing date

The closing date for this vacancy may be subject to change any time at the sole discretion of the business