Role: Internal Sales

Location: Oldbury, West Midlands

Sector: Timber Merchant

Package: £25,000 - £30,000 + Bonus

With a network of branches our client supplies an extensive range of timber to the construction sector.

They are currently looking to recruit an experienced Internal Joinery Sales Specialist to join their busy sales office in Oldbury, West Midlands.

Key Attributes:

Previous experience within joinery sales (doorsets, door kits, architraves, skirtings etc.)

Customer focused
Good communication and negotiation
Results focused
Internal Sales experience
Relationship builder

Detail conscious
Personable
Business focusedKey Responsibilities:

To follow up and file quotations issued to check competitiveness and to secure sales
To provide feedback on pricing levels to Managers
To maintain content and accuracy of sales daybook
To assist with project tracking of potential business
To answer all internal sales enquiries, advising joinery product availability, delivery dates, transport schedules and product lead-times promptly and accurately
To deal with customer complaints in a fair and reasonable manner to resolve problems quickly and satisfactorily for all parties concerned
To respond to telephone sales enquiries, pricing in accordance with current guidelines, to maximize their profitable conversion to orders
To receive, examine, and link confirmation orders, advising any amendments necessary to originals
To check and confirm dates and content of direct deliveries as they fall due
To pass checked and confirmed direct deliveries daily to invoicing
To liaise with suppliers on schedules for incoming goods for specific orders
To liaise with the Transport Manager to advise customers of any alterations to delivery schedules
To keep own price lists current and updated
To assist in maintaining current and updated price lists and manufacturer literature at the branch
To assist with periodic stock takes where required. Key Skills:

Customer service experience
Numerate
Literate
IT proficient (MS office)
Strong sales experiencePackage:

Starting basic of £25,000 - £30,000 dependent upon experience
Company bonus scheme
Company pension contributions & life assurance plan
Generous holiday entitlement plus Bank HolidaysFor further information on this Internal Sales role please apply online