Overview:

Reports To: Vice President of Sales

FLSA Status: Non-Exempt

The Company

MPSW, a Meriton portfolio company, is one of the largest independent HVAC Equipment and Solutions providers in Arizona. Our company has offices in Phoenix and Tucson with over 100 employees throughout Arizona.  We are proud members of ASHRAE, ASPE, AEE, and others. We represent over 100 manufacturers, offering innovative systems with a flexibility of equipment and solutions to best match each application. We work with industry professionals and end users from the conceptual stage of projects to provide energy efficient, value‐added solutions to their complex problems.

Our overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organization in North America. We believe we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.

The Opportunity

Supports and works closely with Sales staff and customers to administer HVAC product sales from time of sale through final project closeout.

Responsibilities:

Updates internal project list to keep staff up to date on project status

Generates and sends multiple Excel reports on a weekly basis

Facilitates the job number order allocation process

Requests project information from customers as needed for accounting purposes

Completes preliminary lien notices as needed for accounting purposes

Sends shipping notifications to customers and resolves any shipping-related questions or concerns

Creates and manages electronic and paper files

Collects, fills out and sends equipment pre-startup paperwork to customers

Collects, fills out and sends equipment startup paperwork to the HVAC Service Department

Collects and sends project closeout documentation to customers

Front desk phone coverage as needed

Qualifications:

The Required Profile

High School Diploma; Two-year Degree in Business Management, Business Administration, or a related field desired

Minimum of 2-3 years of prior experience in project administration or an administrative role

Excellent interpersonal and communication skills both verbal and written

Excellent customer service skills and follow up

Intermediate Computer skills using MS 365 (Outlook, Excel Spreadsheets, V-lookups, Word)

Excellent attention to detail and organizational skills

Ability to multi-task and track projects to completion

Ability to communicate clearly and effectively with team members and customers

Accurate data entry skills

Ability to prioritize workload with strong time management skills

Professional demeanor, proactive and flexible with changing priorities

Flexibility to work overtime / non-business hours as needed

Ability to learn and utilize various manufacturer’s selection/pricing program

Other Skills/Abilities

Strategic Skills 

Ability to learn new skills and knowledge. Ability to understand concepts and complexity comfortably.  Open to change and will try anything to find solutions.  Able to handle uncertainty and make decisions without knowing the whole story

Operating Skills

Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize workflow.

Behavior Skills 

Ability to manage people and situations when conflicts arise.  Ability to seize opportunities with the drive to complete goals. 

Environmental Requirements

Will be required to work in an office environment.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

MPSW is an Equal Opportunity Employer