Anderson Knight is recruiting for a Sales Administrator for a well-established company based in Renfrew.
The Sales Administrator plays a vital role in supporting all sales-related activities, ensuring excellent customer service, assisting with quoting processes, and collaborating closely with the sales team to develop proposals.
The standard working hours is 37.5 per week, either 8am-4pm or 9am-5pm.
Salary is £24,000-£27,000 DOE.
Main Duties and Responsibilities:
• Assisting the sales team with new inquiries and preparing quotations.
• Handling customer inquiries and correspondence.
• Manage order communications and work with carriers to ensure the timely and problem-free delivery of goods to customers.
• Processing, acknowledging, and confirming customer purchase orders.
• Updating daily reports and presenting findings during bi-weekly production meetings and as needed.
• Collaborating with the warehouse and procurement team to manage customer expectations.
• Providing general administrative support for office and sales orders to the broader team.
• Ensuring compliance with the quality management system and related processes.
• Promoting a culture of continuous improvement.
• Taking responsibility for personal health and safety and the safety of others impacted by workplace actions.
• Maintain seamless operations by bridging the gap between Sales and Operations, and facilitating effective communication between customers, suppliers, and internal teams.
Key Attributes and Skills:
• Proven ability to thrive as part of a small team in a fast-paced environment.
• Experience within a Utilities or Construction background is preferred but not essential.
• Strong communication skills, capable of building relationships with a diverse array of customers, suppliers, and internal colleagues.
• Exceptional attention to detail.
• Experience in a customer-facing role.
• Positive, proactive attitude with the ability to manage multiple and often conflicting priorities.
• Proficient in IT, particularly with MS Excel and CRM/ERP systems.
If you are ready to embrace this excellent opportunity, please forward your CV with confidence