Job Description

Norco is currently seeking an individual to join our team as our Medical Store Customer Service Representative position. The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:

Greet customers in a professional and enthusiastic way

Answer telephone calls promptly

Demonstrate in-depth knowledge of products, placement, availability, price and use

Efficiently assess customer needs for product or services

Educates patients/clients on medical products and services

Fit and sell medical products and services to customers

Process customer orders and accurately input customer orders into the computer

Keep showroom stocked, clean, organized and presentable

Perform other tasks as assigned or necessary

Part of emergency on call rotation