Customer Service Representative, Medical Store
Posted on Sep 25, 2024 by Norco, Inc
Corvallis, OR
Customer Service
Immediate Start
Annual Salary
Full-Time
Job Description
Norco is currently seeking an individual to fill our Medical Store Customer Service Representative position. The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:
Greet customers in a professional and enthusiastic way
Answer telephone calls promptly
Route patient information to appropriate personnel/departments as necessary to order, deliver, and bill medical products and services
Manage a large amount of inbound and outbound calls in a timely manner
Follow call 'scripts' when handling different topics
Identify customers' needs, clarify information, research every issue and provide solutions
Keep records of customer conversations in Norco's electronic system in a comprehensible way
Route patient information to appropriate personnel/departments as necessary to order, deliver, and bill medical products and services
Demonstrate in-depth knowledge of products, placement, availability, price and use
Efficiently assess customer needs for product or services
Educates patients/clients on medical products and services
Process customer orders and accurately input customer orders into the computer
Perform other tasks as assigned or necessary
Norco is currently seeking an individual to fill our Medical Store Customer Service Representative position. The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:
Greet customers in a professional and enthusiastic way
Answer telephone calls promptly
Route patient information to appropriate personnel/departments as necessary to order, deliver, and bill medical products and services
Manage a large amount of inbound and outbound calls in a timely manner
Follow call 'scripts' when handling different topics
Identify customers' needs, clarify information, research every issue and provide solutions
Keep records of customer conversations in Norco's electronic system in a comprehensible way
Route patient information to appropriate personnel/departments as necessary to order, deliver, and bill medical products and services
Demonstrate in-depth knowledge of products, placement, availability, price and use
Efficiently assess customer needs for product or services
Educates patients/clients on medical products and services
Process customer orders and accurately input customer orders into the computer
Perform other tasks as assigned or necessary
Reference: 202390323
https://jobs.careeraddict.com/post/95561244
Customer Service Representative, Medical Store
Posted on Sep 25, 2024 by Norco, Inc
Corvallis, OR
Customer Service
Immediate Start
Annual Salary
Full-Time
Job Description
Norco is currently seeking an individual to fill our Medical Store Customer Service Representative position. The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:
Greet customers in a professional and enthusiastic way
Answer telephone calls promptly
Route patient information to appropriate personnel/departments as necessary to order, deliver, and bill medical products and services
Manage a large amount of inbound and outbound calls in a timely manner
Follow call 'scripts' when handling different topics
Identify customers' needs, clarify information, research every issue and provide solutions
Keep records of customer conversations in Norco's electronic system in a comprehensible way
Route patient information to appropriate personnel/departments as necessary to order, deliver, and bill medical products and services
Demonstrate in-depth knowledge of products, placement, availability, price and use
Efficiently assess customer needs for product or services
Educates patients/clients on medical products and services
Process customer orders and accurately input customer orders into the computer
Perform other tasks as assigned or necessary
Norco is currently seeking an individual to fill our Medical Store Customer Service Representative position. The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:
Greet customers in a professional and enthusiastic way
Answer telephone calls promptly
Route patient information to appropriate personnel/departments as necessary to order, deliver, and bill medical products and services
Manage a large amount of inbound and outbound calls in a timely manner
Follow call 'scripts' when handling different topics
Identify customers' needs, clarify information, research every issue and provide solutions
Keep records of customer conversations in Norco's electronic system in a comprehensible way
Route patient information to appropriate personnel/departments as necessary to order, deliver, and bill medical products and services
Demonstrate in-depth knowledge of products, placement, availability, price and use
Efficiently assess customer needs for product or services
Educates patients/clients on medical products and services
Process customer orders and accurately input customer orders into the computer
Perform other tasks as assigned or necessary
Reference: 202390323
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