Approach Personnel are working in partnership with a successful and growing maintenance contractor that are currently recruiting for an experienced Resident Liaison Officer to join their growing refurbishment business on a large contract in Rushden, Northants.

The Resident Liaison Officer will be assisting tenants on refurbishment aspects include new and improved windows and doors, external wall insulations, cavity wall insulations, flat roof insulations, loft Insulations, internal wall insulations, ventilation, solar PV and air source heat pump

Responsibilities:

Deliver a excellent customer experience driving high levels of satisfaction
Working within a wider delivery team
Working together with Senior Resident Liaison Officer
Requirements:

Pro-active and engaging individual
Exceptional communication skills
Administration skills
Microsoft Office skills
Customer service experience
Experience of CRM systems preferred, but not required
Benefits

Holidays - 26 days
Life Assurance
Pension
Private medical insurance
Access to discount portal
Digital GP
Bonus entitlement based on performance
Employee assistance programme

This vacancy is being advertised on behalf of Approach Personnel Ltd that is operating as an employment business. We recruit temporary to permanent labour surrounding the UK. If this job isn't suited to your specifications, please contact the number (phone number removed) to leave your details, we will then contact you when a job arises which best suits your skills