Job Title: Residential Liaison Officer

Location: Bishops Stortford

Part Time Position - £20,000

Job Overview:

We are seeking an experienced and personable Residential Liaison Officer to join our team on a cladding remediation project in Bishops Stortford. This is a key role that focuses on effective communication and building strong relationships with residents, ensuring that their needs and concerns are addressed throughout the project lifecycle.

This is a temporary position and also part time.

Key Responsibilities:

Act as the primary point of contact for residents throughout the duration of the cladding remediation project.
Provide timely updates to residents regarding project timelines, progress, and any potential disruptions.
Address and resolve any concerns or complaints from residents in a professional and efficient manner.
Liaise with the project team to ensure minimal disruption to residents while work is being carried out.
Organize and facilitate meetings or events to keep residents informed and involved in the project.
Maintain accurate records of interactions with residents, including concerns raised and actions taken.
Support the project team in ensuring that all work is carried out in line with safety regulations and resident well-being.Key Requirements:

Proven experience as a Residential Liaison Officer or in a similar customer-facing role, preferably in the construction or housing sector.
Excellent communication and interpersonal skills, with the ability to manage relationships with a wide range of stakeholders.
Ability to handle sensitive situations with tact and professionalism.
Strong organizational skills and attention to detail.
Understanding of health and safety regulations, particularly in relation to construction or housing projects, is an advantage.Why Join Us?

Be part of a dynamic team working on a vital cladding remediation project aimed at improving safety for residents.
Opportunity to make a real difference in enhancing resident satisfaction and project success.How to Apply:

To apply for this position, please submit your CV and a cover letter highlighting your relevant experience and why you are interested in.

If you have any further questions, please contact Danielle at Building Careers
(phone number removed) // (phone number removed) //

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