Job Description

Performs routine analysis, design support services for assigned applications.

Responsible for day to day tracking and follow-up on routine issues and questions of daily operations.

Performs applications analysis and impact analysis of new or different applications, processes or changes, under guidance.

Provides routine application support and guidance to end users.

Participates in applications testing. Assist with making recommendations for various development and support initiatives.

Drafts written documentation of various types; application documentation, functional specifications, training manuals, status reports, etc.

Provides assistance in project work. Assist in designing for each application assigned, under the control of the change management application and user development request.

Prepares applications documentation for support staff, as directed.

 Attends and participates in in-service and various educational programs for professional development.