Overview:

The Lung Center MOS provides front office support to multiple Pulmonary providers in an outpatient setting. This position will provide the individual with the opportunity to provide compassionate care while fostering a collaborative team environment. 

Position is located on Mercy's downtown campus.

Responsibilities:

Front Office Duties:

Greet patients in a courteous and friendly manner, providing a welcoming atmosphere.

Schedule and confirm patient appointments and procedures 

Verify patient insurance information and collect co-pays or fees as needed.

Answer phone calls, respond to inquiries, and provide information to patients and other callers.

Complete patient check-in and check-out processes

Complete prior authorization for patient medication and procedures. 

Qualifications:

EDUCATION AND WORK EXPERIENCE

Education and Work Experience:

High School Diploma or GED

SPECIFIC REQUIREMENTS

License Requirements:

N/A

Certification Requirements:

CPR-preferred

Age Specific Care Provided For:

Adults

Geriatrics

Knowledge, Skills and Abilities:Microsoft Word, Power Point, Excel

Microsoft Outlook

Meditech (if applicable to position)

Epic (if applicable to position)

Performance Manager/NetLearning

Computer proficiency and technical aptitude with the ability to utilize one or more of the following:

Must be able to read, write, and speak the English language in an understandable manner.

Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.

Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.

Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.

Must be able to follow written and oral instructions.