Job Description

Consistently offer professional, friendly and engaging service

Ensure prompt and courteous service is extended to both internal and external customers

Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis

Solicit group, transient and/or banquet business through action plan preparation and execution

Establish parameters, quotes and negotiate prices, confirming by written contracts

Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations

Maintain accounts, contacts, activities and business details within the appropriate software applications

Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied

Prepare weekly, monthly, quarterly and annual reports, as required

Balance operational, administrative and Colleague needs

Follow departmental policies and procedures

Follow all safety policies

Other duties as assigned