Job Description

As the Receptionist/Administrative Assistant, you will provide general office support for lab operations.

Register client jobs, Process Lot Reports for laboratory tests and provide Lot Reports to customers

Process Word Documents for job final certificates and provide final certificate to customers

Handle daily communications via phone with customers as needed

Coordinate Accounts Payable and Shipping of Analytical Samples

Provide weekly KPI updates for client jobs.

Answers and directs incoming phone calls and provides follow up if needed

Checks in visitors, making sure they are aware of policies, view the safety video and provide any additional assistance to visitors

Maintain office supplies

Manage and order client gifts and marketing items, organize for trade shows and other events, assist in planning client and executive visits, and employee events

Assist with onboarding new employees including building assignments, badges and orientation

Maintain the site organizational chart and staff schedules

Coordinate registration for workshops and send follow up as needed

Serves as lead to other admin assistants and provides training and guidance as needed

Adhere to internal standards, policies, and procedures.

Perform other duties as assigned by supervisor