Associate Project Manager

An exciting opportunity for an Associate Project Manager has arisen with a leading Managed Service Provider of 600+ highly skilled staff and revenues exceeding £100m. You will play a vital role in supporting the successful execution of projects and ensuring the overall efficiency and effectiveness of our project management process; whilst maintaining their exceptional level of customer care and service.

This is a highly successful, award winning, best-in-class IT Consultancy. An Employer of Choice, providing cutting-edge IT solutioning and services across IT applications, infrastructure, networks, security and more.

This position has a key focus on providing project support, ensuring exceptional level of customer care and service throughout the project delivery process. As Associate Project Manager you'll be responsible for day-to-day administrative support, governance, periodic and ad-hoc reporting. The successful candidate will have experience within a project support/administration role.

Responsibilities:

Project Monitoring and reporting: Assist in monitoring project process, tracking milestones and reporting on key performance indicators (KPIs) to ensure projects stay on track and meet established goals.
Documentation and Data management: Maintain accurate project documentation including project plans, status updates and issue logs.
Communication and Collaboration: Facilitate effective communication among project teams and stakeholders, including preparing meeting agendas and distributing action items.
Process Improvement: Contribute to the continuous improvement of project processes and tools to enhance project delivery efficiency and effectiveness.
Collaborate with other members of the Service Delivery and Project Management team to ensure tasks are completed in a timely manner
Produce documentation and reports on performance/timelines of order journeys
Work with the Escalations Manager to ensure that orders follow the shorter pathway from signature to billing
Adhere to our client's quality communications standards
Adhere to our clients Data Protection and Security clauses
Identify recommendations for process change when appropriate
Ensure provisioning conforms to our client's product SLAs

Requirements:

Excellent organisational and time management skills, with the ability to handle multiple tasks and deadlines.
A keen eye for detail and accuracy, ensuring all project related information is documented correctly.
Excellent written and verbal communication skills, with the ability to communicate complex information clearly and concisely.
A genuine interest in project management principles and practises.
This role suits a candidate who has experience in a project support/administration role.
Exceptional communication skills; both written and oral
A customer service focussed attitude
Analytical and practical problem-solving skills
Excellent Excel skills

Based in Harrogate (Hybrid working, in the office 2 days per week)

Paying up to £26k + benefits and significant training opportunities

Due to office location a driving license and own transport would be highly beneficial