Front Office Assistant, Ambulatory Imaging at Altamonte

Posted on Sep 24, 2024 by Orlando Health
Orlando, FL
Customer Service
Immediate Start
Annual Salary
Full-Time
Position Summary:

Location: 398 E. Altamonte Dr. Altamonte Springs, FL 32701

Shift: Monday to Friday with rotatiting Saturdays

Hours: 10:30am to 7:00pm 

The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

Responsibilities:

Essential Functions

Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.

Obtains accurate and complete patient demographic and insurance information.

Processes all requests for medical records according to Orlando Health and department specific policies and procedures.

Adheres and assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements.

Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately.

Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience.

Interacts with patients and families in a professional manner.

Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.

Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

Participates in Quality Assurance/Quality Indicator activities as assigned.

Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.

Practices the efficient use of supplies.

Assists billing service as requested.

Qualifications:

Education/Training

High School graduate or equivalent.

Licensure/Certification

None.

Experience

Six (6) months experience in a clerical office, or general business, and/or customer service setting

Reference: 202307130

https://jobs.careeraddict.com/post/95553681

Front Office Assistant, Ambulatory Imaging at Altamonte

Posted on Sep 24, 2024 by Orlando Health

Orlando, FL
Customer Service
Immediate Start
Annual Salary
Full-Time
Position Summary:

Location: 398 E. Altamonte Dr. Altamonte Springs, FL 32701

Shift: Monday to Friday with rotatiting Saturdays

Hours: 10:30am to 7:00pm 

The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

Responsibilities:

Essential Functions

Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.

Obtains accurate and complete patient demographic and insurance information.

Processes all requests for medical records according to Orlando Health and department specific policies and procedures.

Adheres and assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements.

Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately.

Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience.

Interacts with patients and families in a professional manner.

Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.

Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

Participates in Quality Assurance/Quality Indicator activities as assigned.

Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.

Practices the efficient use of supplies.

Assists billing service as requested.

Qualifications:

Education/Training

High School graduate or equivalent.

Licensure/Certification

None.

Experience

Six (6) months experience in a clerical office, or general business, and/or customer service setting

Reference: 202307130

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