Sales Engineer

CV-Library

Posted on Sep 24, 2024 by CV-Library
Wokingham, Berkshire, United Kingdom
Engineering
Immediate Start
£25k - £35k Annual
Full-Time
You will like

Developing Photonics business on a hybrid working from Wokingham, Berkshire office and home #WFH basis for an innovative engineering technology company renowned for solving challenging problems for blue-chip clients in the renewable energy, security, medical, transportation, aerospace and defence industries,

You will like

The Internal Sales Engineer Photonics job itself where you will maintain existing business opportunities and grow new business opportunities by working with the Sales Manager/Field Sales team to build growth by developing existing and new customer opportunities.

To manage the incoming enquiries from customers/potential customers and to follow up as required to maximise sales. To pro-actively manage the order book and logistics interface between company and its customers and suppliers – from order entry to delivery, along with managing any post-delivery issues.

More specifically:

Quotations

Qualify and understand the nature of the request for the quote

Determine resale price and lead time, working with External Sales/ FAE as appropriate

Enter quotation on Netsuite (CRM system)

Ensure all quotations comply with existing regulations (ITAR, Export Compliance, etc.)

Working with the External Sales team, convert quotations to orders and keep relevant teams and systems updated

Manage customer order book:

Ensure both customer and company have a clear understanding of the terms that are in place, including currency agreements

Accurate processing of customer orders, ensuring that all orders comply with current legislation and Company guidelines

Where required, work with ACP and suppliers to ensure export licenses are in place

Proactively pre-progress and update open customer orders.

Proactively informing customers and Sales teams when delivery dates change.

Work with ACP and suppliers to ensure orders are delivered on time

Regularly update customers with most recent lead time and use the drift report to highlight where customers should be placing new orders/additional business.

Dealing with customer enquiries on existing and shipped orders

Controlling and monitoring buffer, safety and consignment stock agreements, where these have been agreed with customers and management

Managing post-sale issues, e.g. queries, complaints, RMAs and repairs

Work with Field Sales team to proactively manage customer orders and contracts to ensure prices and lead-times are reviewed and renewed in a timely fashion (using drift report).

Work with Field Sales team to establish and meet/exceed customers KPI’s. This may require KPIs to be created and agreed

Work with Field Sales team to ensure NetSuite is kept up to date

Understand the gaps in customer Whitespace and work with Field Sales team to fill in the gaps and create strategies to offer solutions

Work with Field Sales team to promote sister companies and exclusive and strategic suppliers to the customers

Work with Field Sales team to establish customers’ preferred communication routes but ensure we do not solely rely on email to build relationships

Work with management to look for process/ways of working improvements that add value for the customer and company

More detailed job specification can be provided following application.

You will have

To be successful as Internal Sales Engineer Photonics here, you will have a healthy mix of the following:

Physics degree

Knowledge of photonics

Understanding target markets

Enthusiastic, experienced and successful salesperson with experience of working in a B2B sales environment

Proven customer relationship management experience

Demonstrable commercial awareness

Proven negotiation skills

Experience of MS Office and in-house systems

Excellent written and verbal communication skills

Data input accuracy

Ability to establish effective working relationships

Strong emphasis on attention to detail, accuracy and organisational skills

Ability to work well as part of a team

You will get

As an Internal Sales Engineer, you will enjoy a competitive salary of £25K-£35K + Package.

Package includes 10-13.5% Performance-related Bonus, Pension, Life Assurance

You can apply

To Internal Sales Engineer by pushing the button on this job posting (recommended), or by sending CV in confidence to (url removed)

UK_MS

Reference: 222376496

https://jobs.careeraddict.com/post/95543084
CV-Library

Sales Engineer

CV-Library

Posted on Sep 24, 2024 by CV-Library

Wokingham, Berkshire, United Kingdom
Engineering
Immediate Start
£25k - £35k Annual
Full-Time
You will like

Developing Photonics business on a hybrid working from Wokingham, Berkshire office and home #WFH basis for an innovative engineering technology company renowned for solving challenging problems for blue-chip clients in the renewable energy, security, medical, transportation, aerospace and defence industries,

You will like

The Internal Sales Engineer Photonics job itself where you will maintain existing business opportunities and grow new business opportunities by working with the Sales Manager/Field Sales team to build growth by developing existing and new customer opportunities.

To manage the incoming enquiries from customers/potential customers and to follow up as required to maximise sales. To pro-actively manage the order book and logistics interface between company and its customers and suppliers – from order entry to delivery, along with managing any post-delivery issues.

More specifically:

Quotations

Qualify and understand the nature of the request for the quote

Determine resale price and lead time, working with External Sales/ FAE as appropriate

Enter quotation on Netsuite (CRM system)

Ensure all quotations comply with existing regulations (ITAR, Export Compliance, etc.)

Working with the External Sales team, convert quotations to orders and keep relevant teams and systems updated

Manage customer order book:

Ensure both customer and company have a clear understanding of the terms that are in place, including currency agreements

Accurate processing of customer orders, ensuring that all orders comply with current legislation and Company guidelines

Where required, work with ACP and suppliers to ensure export licenses are in place

Proactively pre-progress and update open customer orders.

Proactively informing customers and Sales teams when delivery dates change.

Work with ACP and suppliers to ensure orders are delivered on time

Regularly update customers with most recent lead time and use the drift report to highlight where customers should be placing new orders/additional business.

Dealing with customer enquiries on existing and shipped orders

Controlling and monitoring buffer, safety and consignment stock agreements, where these have been agreed with customers and management

Managing post-sale issues, e.g. queries, complaints, RMAs and repairs

Work with Field Sales team to proactively manage customer orders and contracts to ensure prices and lead-times are reviewed and renewed in a timely fashion (using drift report).

Work with Field Sales team to establish and meet/exceed customers KPI’s. This may require KPIs to be created and agreed

Work with Field Sales team to ensure NetSuite is kept up to date

Understand the gaps in customer Whitespace and work with Field Sales team to fill in the gaps and create strategies to offer solutions

Work with Field Sales team to promote sister companies and exclusive and strategic suppliers to the customers

Work with Field Sales team to establish customers’ preferred communication routes but ensure we do not solely rely on email to build relationships

Work with management to look for process/ways of working improvements that add value for the customer and company

More detailed job specification can be provided following application.

You will have

To be successful as Internal Sales Engineer Photonics here, you will have a healthy mix of the following:

Physics degree

Knowledge of photonics

Understanding target markets

Enthusiastic, experienced and successful salesperson with experience of working in a B2B sales environment

Proven customer relationship management experience

Demonstrable commercial awareness

Proven negotiation skills

Experience of MS Office and in-house systems

Excellent written and verbal communication skills

Data input accuracy

Ability to establish effective working relationships

Strong emphasis on attention to detail, accuracy and organisational skills

Ability to work well as part of a team

You will get

As an Internal Sales Engineer, you will enjoy a competitive salary of £25K-£35K + Package.

Package includes 10-13.5% Performance-related Bonus, Pension, Life Assurance

You can apply

To Internal Sales Engineer by pushing the button on this job posting (recommended), or by sending CV in confidence to (url removed)

UK_MS

Reference: 222376496

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