WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.:

Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant

Seats guests in restaurant as per specified rotation requirements

Maintains proper seating and reservation documentation

Monitors restaurant for table availability

Keeps designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards

Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required

Complete all assigned closing duties at end of shift

Knows and promotes current casino events and programs and can give guests directions to all casino areas

Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play

BRING US YOUR BEST.:

High school diploma or equivalent

Previous customer service experience in a high volume operation preferred

Read, write, speak and understand English

Excellent customer service/communication skills

Available to work required schedule which may include nights, weekends, holidays and overtime as needed

Must meet professional appearance standards as prescribed by company policy

Must be physically mobile with reasonable accommodation

Must be able to respond to visual and oral cues

Must be able to reach above and below the shoulder, grip small items (i.e., flatware, plates, cups, glasses), bend, stoop and twist while carrying restaurant stock to and from supply areas; able to reach across tables; able to stand and walk for up to four hours; able to use hand motions when cleaning and wiping menus and table tops

Must be able to tolerate industry standard chemicals used for cleaning and sanitizing

Able to tolerate noise, and bright lights

Able to work at a fast pace in an often crowded/noisy environment

Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards

Must maintain good posture and poise throughout shift

Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

STAY IN THE GAME. FOLLOW US.:

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

   

We're changing entertainment. Follow us.

Equal Opportunity Employer





STARTING SALARY:

$16.00 Hourly