Job Description

The Transportation Supervisor will assist the Transportation Manager with the supervision and coordination of delivery and service team members. Effectively and efficiently handle customer service complaints and concerns. Comply with federal, state, and company policies, local laws, transportation programs, and regulations. Train new team members in job duties. High comfort level working in a diverse, fast-paced environment. 

Shift - Tuesday - Friday 10pm-8am

Salary - 74k

RESPONSIBILITIES AND DUTIES

(80%) Assist the Transportation Manager in leading the Transportation Team

Leadership:

Recruit and interview new team members  

Train, coach, and counsel team members  

Handle all driver concerns in Team Leaders’s absence  

Assist with annual performance appraisals  

Make recommendations to the Team Leader for pay increases  

Attend and participate in annual Leadership & Development training sessions 

Assist with coordinating safety/team/quarterly meetings  

Reporting/Budget:

Assist with all transportation-generated reports  

Contribute to the development of annual department budget preparation for Director-Supply Chain Center review and approval  

Routing, Scheduling, Hours of Service, and Maintenance:  

Assist in weekly scheduling of driver routes and re-routing as necessary to ensure route coverage  

Conduct route analysis and recommend saving opportunities to the Manager

Monitor driver hours of service via the onboard system  

Conduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (The number of drivers at the SCC determines the number of observations per period) 

Perform payroll duties when necessary and review driver payroll for accuracy

Assist in monitoring misdeliveries and make recommendations to the Manager on avoidance strategies  

Assist in the maintenance of the driver qualification file  

Assist in the scheduling of truck maintenance and maintaining fleet image  

Assist in accident investigations  

Assist other supply chain centers when called upon   

Assist with D&S Manager with truck leasing meetings to ensure PMs are met to Domino’s standard and repairs are completed timely  

Perform other duties as assigned by the Manager and Director  

Customer Relations:

Assist in answering Slice of Pie complaints  

Maintain positive customer relationships  

Customer Surveys 

(20%) As needed, if qualified, drive company commercial vehicle or straight truck for deliveries or to the leasing company for service/maintenance, and on occasion, work the yard