Job Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Visa Acceptance Solutions and the Visa Acceptance Platform is Visa’s digital merchant and acquirer payment management platform, with industry leading global processing connectivity, risk and fraud management, and payment acceptance solutions. Visa Acceptance Platform is a strategic distribution platform for Visa products and services, and a critical value-added service for merchants and acquirers accepting many payment methods globally.

The Acceptance Solutions Product Office is the strategy, solutioning and go-to-market team that works with the regional sales, business development and marketing teams to understand market trends and opportunities and key client needs, and to develop product investment and go-to-market plans.

Job Description

The Director of Acceptance Solutions will be a key member of North America Acceptance Solutions Product Office, which is accountable for financial and operational performance of Acceptance Solutions in North America.  This role will be specifically responsible for working with a lead of the solutions office to understand the merchant and partner product needs in North America and to engage cross functionally to develop product roadmaps and effective go to market strategies. This position will be based in the San Francisco Bay area.

Responsibilities

Owns client solutioning for a set of verticals and product portfolios, including:Supporting sales engineering and product teams in developing unique client solutions

Working with product owners to prioritize product development needs spanning strategy, sales, client services, regulatory and localization factors

Owns perspective on product market fit, key gaps, and opportunities for products in portfolio and owned verticals

Serves as primary point of contact for product leaders in understanding needs of vertical

Serves as primary point of contact for sales teams (generalist, specialist, sales engineers) in understanding products and vertical solution offerings

Coordinates go-to-market activities for new products / capabilities across portfolio

Owns strategic initiatives related to portfolio

Builds business cases for new product development and feature enhancements

Support creation/design of new specific solutions that generate significant revenue contribution for the region and overall organization

Support the ongoing solution prioritization process for new, proposed initiatives to create fact-based assessments of the projects to provide recommendations for Executive Leadership

Develop and maintain regional solutions roadmap informed by the solution prioritization process and underlying product capability builds and specific project efforts

Thought leadership: You will continuously challenge the status quo and you will be relentless in your focus to initiate and drive change

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.