Job Description

Perform the drayage process of shipment from receiving Arrival Notices and ISF information before the port arrival of the vessel to creating and sending delivery work orders and empty container returns, etc.

Build relationships with selected drayage carriers and make urgent communication in case of emergency

Search backup drayage carriers in case of shortages

Share daily container delivery schedules with drayage carriers

Analyze, create, edit, track, and trace select LSPs such as drayage carriers, rail companies, and rail terminals

Monitor and drive improvement to customer service goals including on-time delivery, product lead-times, and request-for-quote responsiveness

Find the best solutions in time in case of a pre-pull

Analyze and report on monthly KPI's for drayage deliveries

Establish delivery status reports and share them with customers

Create simple tools to manage regular shipment monitoring status and report to upper management, customers, and HQ

Analyze data to find out the pending issues in terms of seamless movement and share with related parties to resolve the issues

Perform ad-hoc reporting as required

Perform other job-related duties as required

Salary: $23 -$26/ hr (Jr.) / $27-$32/ hr (Sr.)