Job Description

Account Manager - Remote

£27,177 basic, plus up to £2,000 Bonus per quarter with opportunity to earn annual bonus. OTE £35,000- £40,000

We are currently recruiting a talented and results driven Account Manager to join our busy contact centre team working remotely. Brakes UK are looking to recruit an Account Manager to look after a portfolio of customers. If you have the sales ability, as well as a strong relationship building background - this could be the perfect step for you to start your career with Brakes - developing into a field sales rep and onwards...

Key Responsibilities:

As an Account Manager, you will be responsible for the retention, growth, reactivation and development of a group of customers within a given independent region.

Develop profitable sales growth across existing customer base by:

Develop sound understanding of customer map of the world

Understanding competitor activity and market insights

Proactively managing customer retention and reducing churn

Growing share of wallet and building a pipeline across product categories

Up to date product and service knowledge

Proactively identify new business opportunities and work collaboratively with ASM and BDM to convert and onboard them

Utilise data and insight in order to develop proactive approach to reactivation of lapsed customers

Actively manage risk within the customer base, including lost sales and credit exposure

Develop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales.

Commercially aware in order to actively interrogate, interpret and act upon various data sources including:Sales/Margin reporting

Churn reports and dashboards

Up traders/Down traders data

Price, cost and margin detail

Sales tools and promotional activity

What you’ll get:

A competitive salary

Huge discount on all sorts of lovely food and award-winning products

Generous holiday allowance, with option to purchase more

Recognition awards and Incentives

Pension

Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility

And much more….

Required skills and competencies:

Previous experience in a structured sales or telesales environment

Results Orientated, successfully delivering against targets in a competitive marketplace

Proven ability to work in a KPI focused, target driven environment

Excellent communication skills both verbal and written

Outstanding active listening skills with an ability to engage and influence customers and stakeholders at all levels.

First class negotiating skills with strong commercial awareness

Ability to work under pressure with a sense of urgency to work in a deadline driven environment

Proactive approach with proven ability to manage multiple and changing priorities

Confident user of Microsoft Office applications, excel, PowerPoint, word etc.

Strong planning and organisation skills.

Self-motivated with the ability to operate effectively both individually and as part of a team.

There’s a lot on offer, so what are you waiting for? Apply now