Public Records Investigative Specialist

Posted on Sep 20, 2024 by HireRight
Knoxville, TN
Other
Immediate Start
Annual Salary
Full-Time
About HireRight:

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Overview:

Responsible for investigating court records and other sources to obtain information and make decisions to return data to our customers based on Federal, State, Client and HireRight Reporting Guidelines.

Other duties may also be assigned.

Responsibilities:

Responsibilities

Contact courts and other government agencies as assigned to find additional information in order to complete the background check

Process and complete background reports according to reporting guidelines and standards

Maintain in-depth working knowledge of all guidelines and must pass quizzes on all reporting guidelines when assigned

Ensure accurate and prompt turnaround on all reports

Provide timely follow-up and follow through on all requests, reports, and escalations

Track and report issues with our business partners

Continued training and passing of quizzes on new or updated knowledge of processes

Subject Matter Expert for all states (level A, and B states)

Qualifications:

Education:

Associate  in Criminal Justice or related field or applicable working experience in a related field

High School Diploma or equivalent required

Experience: 

2 to 3 years experience within in the department or related field and/or training

Successful completion of all ongoing training within the Department

Subject matter expert in all states

Ability to work in a fast paced, but very structured and fact-driven environment/team

Knowledge of word processing software (MS Word/Outlook)

Excellent written and verbal communication skills

Detail oriented

Knowledge within the background screening industry (familiarity with reading court cases, terminology, court record filing, etc.)

Problem solving and troubleshooting

Must have ability and curiosity to identify root cause and resolve complex issues within the HireRight environment

What do we offer:

In exchange for your expertise, HireRight offers an excellent employee benefit package which includes:

• Medical

• Dental

• Vision

• Paid Life/AD&D Insurance

• Voluntary Life Insurance

• Short- & Long-Term Disability

• Flexible Spending Accounts

• 401K

• Generous Vacation and Sick Program

• 10 Paid Holidays

• Education Assistance Program

• Business Casual Attire

• Generous Referral Program

• Employee Discounts and Rewards

• And much more!

*All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight, LLC is an Equal Opportunity Employer

Minorities / Females / Veterans / Disabilities

HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee

Reference: 202036992

https://jobs.careeraddict.com/post/95485709

Public Records Investigative Specialist

Posted on Sep 20, 2024 by HireRight

Knoxville, TN
Other
Immediate Start
Annual Salary
Full-Time
About HireRight:

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Overview:

Responsible for investigating court records and other sources to obtain information and make decisions to return data to our customers based on Federal, State, Client and HireRight Reporting Guidelines.

Other duties may also be assigned.

Responsibilities:

Responsibilities

Contact courts and other government agencies as assigned to find additional information in order to complete the background check

Process and complete background reports according to reporting guidelines and standards

Maintain in-depth working knowledge of all guidelines and must pass quizzes on all reporting guidelines when assigned

Ensure accurate and prompt turnaround on all reports

Provide timely follow-up and follow through on all requests, reports, and escalations

Track and report issues with our business partners

Continued training and passing of quizzes on new or updated knowledge of processes

Subject Matter Expert for all states (level A, and B states)

Qualifications:

Education:

Associate  in Criminal Justice or related field or applicable working experience in a related field

High School Diploma or equivalent required

Experience: 

2 to 3 years experience within in the department or related field and/or training

Successful completion of all ongoing training within the Department

Subject matter expert in all states

Ability to work in a fast paced, but very structured and fact-driven environment/team

Knowledge of word processing software (MS Word/Outlook)

Excellent written and verbal communication skills

Detail oriented

Knowledge within the background screening industry (familiarity with reading court cases, terminology, court record filing, etc.)

Problem solving and troubleshooting

Must have ability and curiosity to identify root cause and resolve complex issues within the HireRight environment

What do we offer:

In exchange for your expertise, HireRight offers an excellent employee benefit package which includes:

• Medical

• Dental

• Vision

• Paid Life/AD&D Insurance

• Voluntary Life Insurance

• Short- & Long-Term Disability

• Flexible Spending Accounts

• 401K

• Generous Vacation and Sick Program

• 10 Paid Holidays

• Education Assistance Program

• Business Casual Attire

• Generous Referral Program

• Employee Discounts and Rewards

• And much more!

*All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight, LLC is an Equal Opportunity Employer

Minorities / Females / Veterans / Disabilities

HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee

Reference: 202036992

Share this job:
CareerAddict

Alert me to jobs like this:

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test