Opportunity in an Innovative Industry

Job Title: Client Relations Administrator

Are you looking for a role where you can make a real impact in a fast-evolving sector? A forward-thinking company in Yeovil, Somerset, is seeking a dedicated and passionate Client Relations Administrator to join their dynamic team.

Working Hours:

Monday to Friday
42.5 hours per week with 30-minute lunch break.Key Responsibilities:

Manage client interactions via phone and email, providing exceptional customer service
Process orders and handle product inquiries efficiently and accurately
Assist with industry-specific documentation ensuring compliance
Support senior staff with various administrative tasks, including scheduling and report preparation
Maintain and update client records in our CRM system
Collaborate with cross-functional teams to resolve client issues and improve service delivery
Contribute to the development and implementation of client retention strategies
Participate in team meetings and training sessions to stay updated on industry trends and company policiesWhat We're Looking For:

A motivated self-starter with excellent communication skills
Someone who thrives in a fast-paced environment and enjoys multitasking
An individual with a keen eye for detail and a passion for client satisfaction
A minimum of 2 years of experience in customer service
Strong data entry skills and proficiency with office software
Problem-solving abilities and a client-centric approach
Ability to work independently and as part of a team
Excellent time management and organisational skillsWhat We Offer:

Salary between £24,000 - £28,000 (dependant on experience)
Full-time position with room for growth
Opportunity to build a career in an innovative and impactful industryIf you're ready to take the next step in your career then we want to hear from you! Apply now and join a team that's making a real difference in their field.

This is a permanent job with a starting salary dependant on experience. You must have current UK right to work to be considered. HRGO are a recruitment agency supporting UK business. We aim to respond to all applications