Receptionist/Administrator
Posted on Sep 20, 2024 by CV-Library
Yeovil, Somerset, United Kingdom
Admin & Secretarial
Immediate Start
£23.1k - £23.1k Annual
Full-Time
Job Title: Receptionist/Administrator
Location: Higher Kingston, Yeovil, BA21 4AT
Salary: £23,088 pro rata
Contract Type: Permanent
Hours: Part time, 16 hours (Tuesdays and Wednesdays, 8:30am - 5:00pm)
About Us:
Optima Health are a UK market leader in the provision of Occupational Healthcare and wellbeing services. Our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.
We deliver comprehensive services, including absence management, fitness for task assessments, health surveillance, vocational rehabilitation, and wellness programmes, as well as a full range of diagnostics and treatments
We are a forward-thinking, rapidly growing organisation who are keen to invest in people and support them to ensure their long-term career progression. We are a company who are going places and we want you to come with us!
Role Summary:
The Receptionist is responsible for the day to day running of the occupational health medical reception desk.Through administrative processing, proactive updates and query handling, the role holder will ensure a quality customer experience is delivered.
Main Duties and Responsibilities Include:
Greet all visitors to the building with a professional and warm welcome
Direct/escort visitors to the correct area of the building for appointments
Ensure all visitors sign in and out in line with H&S requirements
When difficulties are encountered proactively update managers
Manage customer enquiries ensuring queries are answered professionally and in line with the customer charter
Manage complaints in line with Optima Health's complaint handling process
Provide administrative support to the back-office team
General administration tasks, including answering telephone, email and written correspondence, scanning and indexing of documents, filing, photocopying, shredding of confidential waste, diary management
Ordering of goods and consumables where appropriate and ensuring correct stock management
Working with team to cover incoming post and scanning this to the system for uploading
Preparing all outgoing post ready for end of day collection
Organising visitor passes and car parking spaces where required
Booking of hot desks and advising of room booking process
Experience, skills and knowledge required for the role:
Good written and verbal communication skills
Good attention to detail
Able to meet targets and deadlines
Able to work under pressure and against challenging timescales
Solutions focused
Good IT / PC skills including Microsoft packages
Enthusiastic, proactive and self-motivated
What Can We Offer You?
Competitive salary
25 days annual leave, plus bank holidays
Buy and sell holiday scheme
Pension scheme
Health Cash Plan
Career progression opportunities
Employee Assistance Programme
Cycle to work scheme
Eye care test vouchers
Flu vaccination scheme
Employee discount scheme
Life assurance
Annual Share Save Scheme
Professional registrations fees paid
Clinical Training Academy
Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation
Location: Higher Kingston, Yeovil, BA21 4AT
Salary: £23,088 pro rata
Contract Type: Permanent
Hours: Part time, 16 hours (Tuesdays and Wednesdays, 8:30am - 5:00pm)
About Us:
Optima Health are a UK market leader in the provision of Occupational Healthcare and wellbeing services. Our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.
We deliver comprehensive services, including absence management, fitness for task assessments, health surveillance, vocational rehabilitation, and wellness programmes, as well as a full range of diagnostics and treatments
We are a forward-thinking, rapidly growing organisation who are keen to invest in people and support them to ensure their long-term career progression. We are a company who are going places and we want you to come with us!
Role Summary:
The Receptionist is responsible for the day to day running of the occupational health medical reception desk.Through administrative processing, proactive updates and query handling, the role holder will ensure a quality customer experience is delivered.
Main Duties and Responsibilities Include:
Greet all visitors to the building with a professional and warm welcome
Direct/escort visitors to the correct area of the building for appointments
Ensure all visitors sign in and out in line with H&S requirements
When difficulties are encountered proactively update managers
Manage customer enquiries ensuring queries are answered professionally and in line with the customer charter
Manage complaints in line with Optima Health's complaint handling process
Provide administrative support to the back-office team
General administration tasks, including answering telephone, email and written correspondence, scanning and indexing of documents, filing, photocopying, shredding of confidential waste, diary management
Ordering of goods and consumables where appropriate and ensuring correct stock management
Working with team to cover incoming post and scanning this to the system for uploading
Preparing all outgoing post ready for end of day collection
Organising visitor passes and car parking spaces where required
Booking of hot desks and advising of room booking process
Experience, skills and knowledge required for the role:
Good written and verbal communication skills
Good attention to detail
Able to meet targets and deadlines
Able to work under pressure and against challenging timescales
Solutions focused
Good IT / PC skills including Microsoft packages
Enthusiastic, proactive and self-motivated
What Can We Offer You?
Competitive salary
25 days annual leave, plus bank holidays
Buy and sell holiday scheme
Pension scheme
Health Cash Plan
Career progression opportunities
Employee Assistance Programme
Cycle to work scheme
Eye care test vouchers
Flu vaccination scheme
Employee discount scheme
Life assurance
Annual Share Save Scheme
Professional registrations fees paid
Clinical Training Academy
Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation
Reference: 222362158
https://jobs.careeraddict.com/post/95477892
Receptionist/Administrator
Posted on Sep 20, 2024 by CV-Library
Yeovil, Somerset, United Kingdom
Admin & Secretarial
Immediate Start
£23.1k - £23.1k Annual
Full-Time
Job Title: Receptionist/Administrator
Location: Higher Kingston, Yeovil, BA21 4AT
Salary: £23,088 pro rata
Contract Type: Permanent
Hours: Part time, 16 hours (Tuesdays and Wednesdays, 8:30am - 5:00pm)
About Us:
Optima Health are a UK market leader in the provision of Occupational Healthcare and wellbeing services. Our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.
We deliver comprehensive services, including absence management, fitness for task assessments, health surveillance, vocational rehabilitation, and wellness programmes, as well as a full range of diagnostics and treatments
We are a forward-thinking, rapidly growing organisation who are keen to invest in people and support them to ensure their long-term career progression. We are a company who are going places and we want you to come with us!
Role Summary:
The Receptionist is responsible for the day to day running of the occupational health medical reception desk.Through administrative processing, proactive updates and query handling, the role holder will ensure a quality customer experience is delivered.
Main Duties and Responsibilities Include:
Greet all visitors to the building with a professional and warm welcome
Direct/escort visitors to the correct area of the building for appointments
Ensure all visitors sign in and out in line with H&S requirements
When difficulties are encountered proactively update managers
Manage customer enquiries ensuring queries are answered professionally and in line with the customer charter
Manage complaints in line with Optima Health's complaint handling process
Provide administrative support to the back-office team
General administration tasks, including answering telephone, email and written correspondence, scanning and indexing of documents, filing, photocopying, shredding of confidential waste, diary management
Ordering of goods and consumables where appropriate and ensuring correct stock management
Working with team to cover incoming post and scanning this to the system for uploading
Preparing all outgoing post ready for end of day collection
Organising visitor passes and car parking spaces where required
Booking of hot desks and advising of room booking process
Experience, skills and knowledge required for the role:
Good written and verbal communication skills
Good attention to detail
Able to meet targets and deadlines
Able to work under pressure and against challenging timescales
Solutions focused
Good IT / PC skills including Microsoft packages
Enthusiastic, proactive and self-motivated
What Can We Offer You?
Competitive salary
25 days annual leave, plus bank holidays
Buy and sell holiday scheme
Pension scheme
Health Cash Plan
Career progression opportunities
Employee Assistance Programme
Cycle to work scheme
Eye care test vouchers
Flu vaccination scheme
Employee discount scheme
Life assurance
Annual Share Save Scheme
Professional registrations fees paid
Clinical Training Academy
Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation
Location: Higher Kingston, Yeovil, BA21 4AT
Salary: £23,088 pro rata
Contract Type: Permanent
Hours: Part time, 16 hours (Tuesdays and Wednesdays, 8:30am - 5:00pm)
About Us:
Optima Health are a UK market leader in the provision of Occupational Healthcare and wellbeing services. Our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.
We deliver comprehensive services, including absence management, fitness for task assessments, health surveillance, vocational rehabilitation, and wellness programmes, as well as a full range of diagnostics and treatments
We are a forward-thinking, rapidly growing organisation who are keen to invest in people and support them to ensure their long-term career progression. We are a company who are going places and we want you to come with us!
Role Summary:
The Receptionist is responsible for the day to day running of the occupational health medical reception desk.Through administrative processing, proactive updates and query handling, the role holder will ensure a quality customer experience is delivered.
Main Duties and Responsibilities Include:
Greet all visitors to the building with a professional and warm welcome
Direct/escort visitors to the correct area of the building for appointments
Ensure all visitors sign in and out in line with H&S requirements
When difficulties are encountered proactively update managers
Manage customer enquiries ensuring queries are answered professionally and in line with the customer charter
Manage complaints in line with Optima Health's complaint handling process
Provide administrative support to the back-office team
General administration tasks, including answering telephone, email and written correspondence, scanning and indexing of documents, filing, photocopying, shredding of confidential waste, diary management
Ordering of goods and consumables where appropriate and ensuring correct stock management
Working with team to cover incoming post and scanning this to the system for uploading
Preparing all outgoing post ready for end of day collection
Organising visitor passes and car parking spaces where required
Booking of hot desks and advising of room booking process
Experience, skills and knowledge required for the role:
Good written and verbal communication skills
Good attention to detail
Able to meet targets and deadlines
Able to work under pressure and against challenging timescales
Solutions focused
Good IT / PC skills including Microsoft packages
Enthusiastic, proactive and self-motivated
What Can We Offer You?
Competitive salary
25 days annual leave, plus bank holidays
Buy and sell holiday scheme
Pension scheme
Health Cash Plan
Career progression opportunities
Employee Assistance Programme
Cycle to work scheme
Eye care test vouchers
Flu vaccination scheme
Employee discount scheme
Life assurance
Annual Share Save Scheme
Professional registrations fees paid
Clinical Training Academy
Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation
Reference: 222362158
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