Risk/PI Coordinator
Posted on Sep 20, 2024 by Westborough Behavioral Healthcare Hospital
Westborough, MA
Other
Immediate Start
Annual Salary
Full-Time
Risk/PI Coordinator
Full-Time Hourly Position, Monday - Friday 8:00 AM - 4:30 PM
Benefits
401K
Medical, Dental and Vision Coverage
Health Savings Account
Paid Time Off
Pet Insurance
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
AD&D and Life
Job Summary
The Process Improvement and Risk Management Coordinator provides assistance by providing specialized administrative support to the Director of QI/RM/PI; assisting with the identification, collection, documenting, quality control, status tracking, and analysis of PI/RM data and information; to include policy and procedures and medical record information.
Essential Duties:
Enters all pertinent data into tracking systems as required (input, tracking, retrieval, and analysis)
Tracks and ensures maintenance of data and reporting for internal and external purposes
Reviews videos of restraint and seclusion, near misses and adverse events with completing the necessary supporting documentation as assigned
Assists with managing the Patient Satisfaction Surveys (Inpatient, Outpatient and Partial), analyzing results, developing reports for QAPI and works with the department leaders in improving the overall satisfaction score of the hospital
May act as a CPI Instructor - conducts training/retraining, education/reeducation of CPI
Assists with collecting, reviewing and submitting of monthly reports, including graphs, analysis, recommendation, feedbacks and suggested action
Participant of Workplace Violence, Patient Safety, QAPI and other committees as assigned
Effectively manages workload in a high-pressure environment while ensuring attention to detail and strict confidentiality at all times
Complies with facility safety, infection control and security program
Supports facility internal and external customer service standards
Upholds the Organization's ethics and customer service standards
Conducts audits as assigned
Performs other duties as assigned
Who are we:
Westborough Behavioral Healthcare Hospital (WBHH) provides psychiatric stabilization and dual diagnosis treatments for Adult population in an inpatient settings. Our goal is to ensure patients and their loved ones feel comfortable and are well informed regarding treatment options.
Our state-of-the-art facility is conveniently located in Westborough near the intersection of Route 495 and Route 9. The hospital operates 24/7 with multiple shifts available.
Requirements
Education and/or Licensure
A bachelor's degree or license in nursing, counseling, psychology, social work, or a field related to the delivery of mental health services highly required.
Experience
At least one year experience as a mental health worker, case worker, clinician, or social worker in a mental health environment; or a combination of training, education, and experience that is equivalent to the above employment standard and that provides the required knowledge and abilities.
Additional Requirements - Must possess or obtain CPI certification within 30 days of hire.
Knowledge Skills and Abilities
Knowledge of interviewing and conflict resolution techniques; laws, rules, and regulations applicable to the treatment rights of mentally ill individuals, including Massachusetts civil commitment law and due process rights of consumers of mental health services; rights of patients in institutional and community facilities; ethics and principles of patient or consumer advocacy; and health care administration.
Knowledgeable of patient rights and laws pertaining to mental health, medical documentation standards, and policy development procedures.
Must have advanced PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word and Excel.
Must have excellent written communication skills and be a good listener with a pleasant demeanor that encourages and engages others.
Must be able to multi-task, prioritize with strong time management skills.
Ability to: collect, record, track, and analyze information, draw logical conclusions, and make sound recommendations; prioritize and organize the work of self; learn and apply practices of supervision, establish and maintain effective working relationships with consumers of mental health services, treatment staff, community organizations, and partners in the legal and policy process surrounding medical documentation, incident reporting, and other hospital-related functions; exercise independent judgement; maintain objectivity and confidentiality; prepare a variety of written documents such as reports and policies; communicate effectively, orally and in writing.
Strong attention to detail, documentation knowledge, and retention practice skills.
Full-Time Hourly Position, Monday - Friday 8:00 AM - 4:30 PM
Benefits
401K
Medical, Dental and Vision Coverage
Health Savings Account
Paid Time Off
Pet Insurance
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
AD&D and Life
Job Summary
The Process Improvement and Risk Management Coordinator provides assistance by providing specialized administrative support to the Director of QI/RM/PI; assisting with the identification, collection, documenting, quality control, status tracking, and analysis of PI/RM data and information; to include policy and procedures and medical record information.
Essential Duties:
Enters all pertinent data into tracking systems as required (input, tracking, retrieval, and analysis)
Tracks and ensures maintenance of data and reporting for internal and external purposes
Reviews videos of restraint and seclusion, near misses and adverse events with completing the necessary supporting documentation as assigned
Assists with managing the Patient Satisfaction Surveys (Inpatient, Outpatient and Partial), analyzing results, developing reports for QAPI and works with the department leaders in improving the overall satisfaction score of the hospital
May act as a CPI Instructor - conducts training/retraining, education/reeducation of CPI
Assists with collecting, reviewing and submitting of monthly reports, including graphs, analysis, recommendation, feedbacks and suggested action
Participant of Workplace Violence, Patient Safety, QAPI and other committees as assigned
Effectively manages workload in a high-pressure environment while ensuring attention to detail and strict confidentiality at all times
Complies with facility safety, infection control and security program
Supports facility internal and external customer service standards
Upholds the Organization's ethics and customer service standards
Conducts audits as assigned
Performs other duties as assigned
Who are we:
Westborough Behavioral Healthcare Hospital (WBHH) provides psychiatric stabilization and dual diagnosis treatments for Adult population in an inpatient settings. Our goal is to ensure patients and their loved ones feel comfortable and are well informed regarding treatment options.
Our state-of-the-art facility is conveniently located in Westborough near the intersection of Route 495 and Route 9. The hospital operates 24/7 with multiple shifts available.
Requirements
Education and/or Licensure
A bachelor's degree or license in nursing, counseling, psychology, social work, or a field related to the delivery of mental health services highly required.
Experience
At least one year experience as a mental health worker, case worker, clinician, or social worker in a mental health environment; or a combination of training, education, and experience that is equivalent to the above employment standard and that provides the required knowledge and abilities.
Additional Requirements - Must possess or obtain CPI certification within 30 days of hire.
Knowledge Skills and Abilities
Knowledge of interviewing and conflict resolution techniques; laws, rules, and regulations applicable to the treatment rights of mentally ill individuals, including Massachusetts civil commitment law and due process rights of consumers of mental health services; rights of patients in institutional and community facilities; ethics and principles of patient or consumer advocacy; and health care administration.
Knowledgeable of patient rights and laws pertaining to mental health, medical documentation standards, and policy development procedures.
Must have advanced PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word and Excel.
Must have excellent written communication skills and be a good listener with a pleasant demeanor that encourages and engages others.
Must be able to multi-task, prioritize with strong time management skills.
Ability to: collect, record, track, and analyze information, draw logical conclusions, and make sound recommendations; prioritize and organize the work of self; learn and apply practices of supervision, establish and maintain effective working relationships with consumers of mental health services, treatment staff, community organizations, and partners in the legal and policy process surrounding medical documentation, incident reporting, and other hospital-related functions; exercise independent judgement; maintain objectivity and confidentiality; prepare a variety of written documents such as reports and policies; communicate effectively, orally and in writing.
Strong attention to detail, documentation knowledge, and retention practice skills.
Reference: 202017639
https://jobs.careeraddict.com/post/95468644
Risk/PI Coordinator
Posted on Sep 20, 2024 by Westborough Behavioral Healthcare Hospital
Westborough, MA
Other
Immediate Start
Annual Salary
Full-Time
Risk/PI Coordinator
Full-Time Hourly Position, Monday - Friday 8:00 AM - 4:30 PM
Benefits
401K
Medical, Dental and Vision Coverage
Health Savings Account
Paid Time Off
Pet Insurance
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
AD&D and Life
Job Summary
The Process Improvement and Risk Management Coordinator provides assistance by providing specialized administrative support to the Director of QI/RM/PI; assisting with the identification, collection, documenting, quality control, status tracking, and analysis of PI/RM data and information; to include policy and procedures and medical record information.
Essential Duties:
Enters all pertinent data into tracking systems as required (input, tracking, retrieval, and analysis)
Tracks and ensures maintenance of data and reporting for internal and external purposes
Reviews videos of restraint and seclusion, near misses and adverse events with completing the necessary supporting documentation as assigned
Assists with managing the Patient Satisfaction Surveys (Inpatient, Outpatient and Partial), analyzing results, developing reports for QAPI and works with the department leaders in improving the overall satisfaction score of the hospital
May act as a CPI Instructor - conducts training/retraining, education/reeducation of CPI
Assists with collecting, reviewing and submitting of monthly reports, including graphs, analysis, recommendation, feedbacks and suggested action
Participant of Workplace Violence, Patient Safety, QAPI and other committees as assigned
Effectively manages workload in a high-pressure environment while ensuring attention to detail and strict confidentiality at all times
Complies with facility safety, infection control and security program
Supports facility internal and external customer service standards
Upholds the Organization's ethics and customer service standards
Conducts audits as assigned
Performs other duties as assigned
Who are we:
Westborough Behavioral Healthcare Hospital (WBHH) provides psychiatric stabilization and dual diagnosis treatments for Adult population in an inpatient settings. Our goal is to ensure patients and their loved ones feel comfortable and are well informed regarding treatment options.
Our state-of-the-art facility is conveniently located in Westborough near the intersection of Route 495 and Route 9. The hospital operates 24/7 with multiple shifts available.
Requirements
Education and/or Licensure
A bachelor's degree or license in nursing, counseling, psychology, social work, or a field related to the delivery of mental health services highly required.
Experience
At least one year experience as a mental health worker, case worker, clinician, or social worker in a mental health environment; or a combination of training, education, and experience that is equivalent to the above employment standard and that provides the required knowledge and abilities.
Additional Requirements - Must possess or obtain CPI certification within 30 days of hire.
Knowledge Skills and Abilities
Knowledge of interviewing and conflict resolution techniques; laws, rules, and regulations applicable to the treatment rights of mentally ill individuals, including Massachusetts civil commitment law and due process rights of consumers of mental health services; rights of patients in institutional and community facilities; ethics and principles of patient or consumer advocacy; and health care administration.
Knowledgeable of patient rights and laws pertaining to mental health, medical documentation standards, and policy development procedures.
Must have advanced PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word and Excel.
Must have excellent written communication skills and be a good listener with a pleasant demeanor that encourages and engages others.
Must be able to multi-task, prioritize with strong time management skills.
Ability to: collect, record, track, and analyze information, draw logical conclusions, and make sound recommendations; prioritize and organize the work of self; learn and apply practices of supervision, establish and maintain effective working relationships with consumers of mental health services, treatment staff, community organizations, and partners in the legal and policy process surrounding medical documentation, incident reporting, and other hospital-related functions; exercise independent judgement; maintain objectivity and confidentiality; prepare a variety of written documents such as reports and policies; communicate effectively, orally and in writing.
Strong attention to detail, documentation knowledge, and retention practice skills.
Full-Time Hourly Position, Monday - Friday 8:00 AM - 4:30 PM
Benefits
401K
Medical, Dental and Vision Coverage
Health Savings Account
Paid Time Off
Pet Insurance
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
AD&D and Life
Job Summary
The Process Improvement and Risk Management Coordinator provides assistance by providing specialized administrative support to the Director of QI/RM/PI; assisting with the identification, collection, documenting, quality control, status tracking, and analysis of PI/RM data and information; to include policy and procedures and medical record information.
Essential Duties:
Enters all pertinent data into tracking systems as required (input, tracking, retrieval, and analysis)
Tracks and ensures maintenance of data and reporting for internal and external purposes
Reviews videos of restraint and seclusion, near misses and adverse events with completing the necessary supporting documentation as assigned
Assists with managing the Patient Satisfaction Surveys (Inpatient, Outpatient and Partial), analyzing results, developing reports for QAPI and works with the department leaders in improving the overall satisfaction score of the hospital
May act as a CPI Instructor - conducts training/retraining, education/reeducation of CPI
Assists with collecting, reviewing and submitting of monthly reports, including graphs, analysis, recommendation, feedbacks and suggested action
Participant of Workplace Violence, Patient Safety, QAPI and other committees as assigned
Effectively manages workload in a high-pressure environment while ensuring attention to detail and strict confidentiality at all times
Complies with facility safety, infection control and security program
Supports facility internal and external customer service standards
Upholds the Organization's ethics and customer service standards
Conducts audits as assigned
Performs other duties as assigned
Who are we:
Westborough Behavioral Healthcare Hospital (WBHH) provides psychiatric stabilization and dual diagnosis treatments for Adult population in an inpatient settings. Our goal is to ensure patients and their loved ones feel comfortable and are well informed regarding treatment options.
Our state-of-the-art facility is conveniently located in Westborough near the intersection of Route 495 and Route 9. The hospital operates 24/7 with multiple shifts available.
Requirements
Education and/or Licensure
A bachelor's degree or license in nursing, counseling, psychology, social work, or a field related to the delivery of mental health services highly required.
Experience
At least one year experience as a mental health worker, case worker, clinician, or social worker in a mental health environment; or a combination of training, education, and experience that is equivalent to the above employment standard and that provides the required knowledge and abilities.
Additional Requirements - Must possess or obtain CPI certification within 30 days of hire.
Knowledge Skills and Abilities
Knowledge of interviewing and conflict resolution techniques; laws, rules, and regulations applicable to the treatment rights of mentally ill individuals, including Massachusetts civil commitment law and due process rights of consumers of mental health services; rights of patients in institutional and community facilities; ethics and principles of patient or consumer advocacy; and health care administration.
Knowledgeable of patient rights and laws pertaining to mental health, medical documentation standards, and policy development procedures.
Must have advanced PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word and Excel.
Must have excellent written communication skills and be a good listener with a pleasant demeanor that encourages and engages others.
Must be able to multi-task, prioritize with strong time management skills.
Ability to: collect, record, track, and analyze information, draw logical conclusions, and make sound recommendations; prioritize and organize the work of self; learn and apply practices of supervision, establish and maintain effective working relationships with consumers of mental health services, treatment staff, community organizations, and partners in the legal and policy process surrounding medical documentation, incident reporting, and other hospital-related functions; exercise independent judgement; maintain objectivity and confidentiality; prepare a variety of written documents such as reports and policies; communicate effectively, orally and in writing.
Strong attention to detail, documentation knowledge, and retention practice skills.
Reference: 202017639
Share this job:
Alert me to jobs like this:
Amplify your job search:
Expert career advice
Increase interview chances with our downloads and specialist services.
Visit Blog