Director of Revenue Management, SLS South Beach

Posted on Sep 20, 2024 by SLS
Miami Beach, FL
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Job Description

Job Purpose:

As a member of the Executive Team of the assigned hotel, the Director of Revenue is responsible for utilizing data sets to drive hotel revenue optimization across the customer segments of transient, group, and contract business. Through market segmentation data, source contribution analysis, daily pick-up reports, and pace summaries, the position will monitor and evaluate market demand trends to optimize room revenue and profitability. This position will also lead the weekly Commercial Strategy Meetings and be accountable for accurate forecasting. Additionally, this role will implement sales strategies and rate and inventory restrictions, conduct analyses, and make solid strategy recommendations to exceed revenue goals and budgets. ACCOR based RM experience is an asset and having utilized and worked with multiple CRS, RMS, and BI Tools. Responsible for developing the annual rooms revenue and Business Plan with Sales & Marketing and achieving the KPI’s established.

Duties & Functions:            

Maintain appropriate yield controls to maximize the hotel revenue from in all distribution channels.

Monitor and evaluate market demand trends, ensuring all rates are loaded and inventory maintenance is correct in all systems (IDeaS, OPERA and other related).

Ensures accurate preparation and analysis of market segmentation reports, production reports, source contribution analysis, daily pick-up reports, and pace summaries.

Coordinate various activities to further enhance revenue potential.

Leads weekly revenue management meetings.

Refine strategies to increase RevPAR Index (RGI) and achieve Budget and Forecast goals for the hotel.

Conducts audits to guarantee sell strategy is set correctly in all channels.

Motivate and develop Revenue Manager/Analyst skills.

Ensure staff is effectively managing all distribution channels (OTA’s, (url removed) GDS, IDS, CRO).

Work with Front Office to optimize upsells and sell out days.

Leads the price positioning, and distribution for all market segments for the hotels with input from Area or Regional Director of RM.

Provides recommendations to improve effectiveness of the revenue management process.

Communicates Ennismore brand initiatives, demand and market analyses to hotel management and other stakeholders.

Leads the annual budgeting and pricing process.

Accountable for accurate forecasting to within +/- 3% for hotel.

Any other reasonable duties as assigned by the supervisor or manager

We recognize we are in the hospitality industry and that may require us to provide lateral service.  We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service

ADDITIONAL RESPONSIBILITIES

Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.

Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.

Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed.

Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.

To be aware of and ensure constant compliance with all necessary operational policies including:

Health and Safety

Food Hygiene

Maintenance

Emergency Procedures

Liquor Licensing

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

Attend mandatory meetings including divisional meetings, staff meetings, etc.

Participate in community events and ensure corporate social responsibility goals of the company are met.

Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used.

Keep work area clean and organized.

Ensure confidential documents are kept in a secured area.

When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized.

Complete other duties as assigned by the Department Head.

Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.

Ensure compliance with the company’s policies and procedures.

OTHER DUTIES

Assimilate into the company’s culture through understanding, supporting and participating in all the company’s elements. Demonstrate working knowledge of the service standards.

Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.

SAFETY REQUIREMENTS

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment.

GROOMING/UNIFORMS

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

OTHER

Additional language ability preferred.

Reference: 202020695

https://jobs.careeraddict.com/post/95465600

Director of Revenue Management, SLS South Beach

Posted on Sep 20, 2024 by SLS

Miami Beach, FL
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Job Description

Job Purpose:

As a member of the Executive Team of the assigned hotel, the Director of Revenue is responsible for utilizing data sets to drive hotel revenue optimization across the customer segments of transient, group, and contract business. Through market segmentation data, source contribution analysis, daily pick-up reports, and pace summaries, the position will monitor and evaluate market demand trends to optimize room revenue and profitability. This position will also lead the weekly Commercial Strategy Meetings and be accountable for accurate forecasting. Additionally, this role will implement sales strategies and rate and inventory restrictions, conduct analyses, and make solid strategy recommendations to exceed revenue goals and budgets. ACCOR based RM experience is an asset and having utilized and worked with multiple CRS, RMS, and BI Tools. Responsible for developing the annual rooms revenue and Business Plan with Sales & Marketing and achieving the KPI’s established.

Duties & Functions:            

Maintain appropriate yield controls to maximize the hotel revenue from in all distribution channels.

Monitor and evaluate market demand trends, ensuring all rates are loaded and inventory maintenance is correct in all systems (IDeaS, OPERA and other related).

Ensures accurate preparation and analysis of market segmentation reports, production reports, source contribution analysis, daily pick-up reports, and pace summaries.

Coordinate various activities to further enhance revenue potential.

Leads weekly revenue management meetings.

Refine strategies to increase RevPAR Index (RGI) and achieve Budget and Forecast goals for the hotel.

Conducts audits to guarantee sell strategy is set correctly in all channels.

Motivate and develop Revenue Manager/Analyst skills.

Ensure staff is effectively managing all distribution channels (OTA’s, (url removed) GDS, IDS, CRO).

Work with Front Office to optimize upsells and sell out days.

Leads the price positioning, and distribution for all market segments for the hotels with input from Area or Regional Director of RM.

Provides recommendations to improve effectiveness of the revenue management process.

Communicates Ennismore brand initiatives, demand and market analyses to hotel management and other stakeholders.

Leads the annual budgeting and pricing process.

Accountable for accurate forecasting to within +/- 3% for hotel.

Any other reasonable duties as assigned by the supervisor or manager

We recognize we are in the hospitality industry and that may require us to provide lateral service.  We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service

ADDITIONAL RESPONSIBILITIES

Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.

Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.

Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed.

Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.

To be aware of and ensure constant compliance with all necessary operational policies including:

Health and Safety

Food Hygiene

Maintenance

Emergency Procedures

Liquor Licensing

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

Attend mandatory meetings including divisional meetings, staff meetings, etc.

Participate in community events and ensure corporate social responsibility goals of the company are met.

Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used.

Keep work area clean and organized.

Ensure confidential documents are kept in a secured area.

When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized.

Complete other duties as assigned by the Department Head.

Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.

Ensure compliance with the company’s policies and procedures.

OTHER DUTIES

Assimilate into the company’s culture through understanding, supporting and participating in all the company’s elements. Demonstrate working knowledge of the service standards.

Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.

SAFETY REQUIREMENTS

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment.

GROOMING/UNIFORMS

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

OTHER

Additional language ability preferred.

Reference: 202020695

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