Job Description

As a member of our Nonprofit Solution Consulting team, you will have a major impact on our future success by supporting revenue growth and acquiring new Nonprofit customer logos. The Core SC evangelizes all products in the ServiceNow portfolio and serves as a single technical leader with the client with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. This individual will drive trusted advisor relationships with executives and front-line customer stakeholders by leveraging their Nonprofit industry knowledge as well as their broad technical knowledge across the enterprise technical ecosystem.

What you get to do in this role:

The Nonprofit Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

Support product sales as a technical and domain expert pursuing customers and prospects across the Nonprofit industry

Lead discovery workshops to determine customer challenges and give product demonstrations to align our solution with customer needs

Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement

Support marketing events including executive briefings, conferences, user groups, and trade shows

Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team

Provide feedback to product management about product enhancements that can address customer needs and provide additional value

Stay current on competitive analysis and market differentiation