Unit Description:

Sodexo is seeking a Food Operations Manager for UMass Memorial Medical Center, at the North Pavilion location on campus, located in Worcester, MA. The manager oversees the foodservice operation at this location, overseeing a team of 20+ hourly employees.  The hours for this role may involve rotating shifts as well as rotating weekend coverage.

Part of the UMass Memorial University Campus, the North Pavilion will be an inpatient, acute-care facility.  The North Pavilion will have 18 private rooms per floor for a total of 72 patient beds. These rooms will be technologically sophisticated and comfortable, designed for both patients and visitors, ensuring optimal care and relaxation.

The successful candidate will:

lead a team of hourly employees by delegating, assigning and prioritizing activities, and monitoring daily operations in the kitchen and cafe areas

oversee catering deliveries and set ups and assist with ordering as needed

motivate, coach, mentor and develop frontline staff members

utilize Sodexo resources, recipes, systems and use of catering and retail programs effeciently

Is this opportunity right for you? We are looking for candidates who have: 

previous food service (restaurant, hospitality) and/or healthcare experience

working knowledge of ordering, production and management systems as well as menu graphics programs.

demonstrated success with leading and developing staff members

have a background in safety and sanitation compliance

Please note that employees at this location  are required to be vaccinated against COVID-19 including one booster, as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.  

Not the job for you?

We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. .

Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

What We Offer:

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements:

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 3 years   

Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.