Job Description

We are looking for an energetic, creative, and enthusiastic Spa Coordinator to join the Equinox team! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization. 

The Spa Coordinator is responsible to help ensure a memorable experience for our members and clients. This includes greeting members as they enter the facilities, orienting spa clients to the spa facilities, and providing services to clients.

Job responsibilities include but are not limited to the following:

Interviewing, hiring and coaching staff members

Outreach marketing for the spa

Manage daily operations including inventory management, client relationships, and driving the business to achieve financial goals and budgets    

Perform up to 10 treatments per week             

Provide orientation tour, explaining spa amenities offered and answering guests' questions

Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation

Actively promote the spa, treatments, services, sessions, and retail, as well as programming promotions.

Handle guests' questions and concerns professionally and courteously

Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area