Location: Ruislip, Middlesex

Hours: Monday to Friday, 8.30am to 5.00pm, with one hour for lunch

Job summary: The role forms part of the sales support team, whose function it is to provide full operational and administrative support to the National and Sales account managers.

General duties:

Ensure customer orders are processed accurately and in a timely manner
Handling customer queries
Completing customer data sheets for use in online activities
Preparing quotations
Generating reports for the sales team
Generating customer status reports
Sample requests
Preparing image banks for customer use
Skills:

Advanced Excel ( Vlookups & Pivot tables ) /MS Office
Minimum 2 years experience in a sales office or customer service role within the import/export and distribution sector
Experience of supporting account managers or field sales team
Able to work to set deadlines
Be able to work on their own initiative
Excellent verbal and written communication skills, ability to communicate at all levels
Ability to prioritise
Fluency in another European language is advantageous