2nd Line IT Support Technician

Permanent

Cambridge (Hybrid)

£28,000 - £36,000 (DOE)

2nd Line IT Support Technician needed with IT Managed Services (MSP) experience, plus strong Windows Server and IT Networking skills.

A chance to join an established IT Services business based in Cambridge, with hybrid remote working options available. Start ideally Autumn 2024.

Benefits: £28 - 36k Base (DOE) + Hybrid Remote (2 days/week WFH) + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking + enhanced maternity/paternity + more.

Key skills, experience + tasks include:

• Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments.
• Troubleshooting, diagnosis and IT problem resolution to 2nd line level.
• Project based work including IT deployments, migrations and upgrades.
• Full UK Driving Licence and own transport preferred.
• Technical Environment: Windows Server, Office 365, MS Exchange, DNS/DCHP, Routers, Switches, VPN configuration, Firewalls, SharePoint, Azure AD.