Job Description

As a Group Sales Manager, you will manage all aspects of selling groups, ensuring monthly and quarterly goals are achieved. This position requires working within tight response deadlines, while providing a professional, friendly and informative experience for our clients and guests.

You will work closely with our Operations teams, maintaining a positive relationship, communicating client needs and expectations through Group Resumes and related documents as needed. Accurately maintain accounts, contacts and related business activities within sales applications.

Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance

Scheduling effective sales calls and appointments within assigned markets, participating in prescribed training and special projects, assisting in the development and training of sales coordinator, collecting market and competitive intelligence to assess and implement strategy and long term goals

Consistently offers prompt professional, engaging and friendly service

Responsibilities including quoting rates and negotiate group rooms contracts within established parameters, keeping accurate records of potential customers and following through on all potential business

Coordinating with Convention Services and Catering and/or other hotel departments to ensure delivery of hotel's promised services

Develop lead sources and rapport with key personnel at Convention and Visitors Bureau, Industry Partners and Fairmont Global Sales Offices

Maintain active membership in industry related organizations and associations pertaining to the specific market

Support goals, objectives and philosophies of Fairmont Hotels & Resorts and the Fairmont Miramar Hotel & Bungalows