Job Description

The Regional Human Resources Manager directly supports Public Storage’s mission by working with leaders to align our teams under a common vision focused on employee engagement, customer satisfaction, and business results. The HRM is responsible for providing HR guidance and support to Public Storage’s Field Managers with a focus on employee relations and coaching front line leaders. Leveraging climate surveys, exit interviews, investigations and coaching, this role will provide advice and counsel to leaders to ensure fair and consistent resolutions to employee relations issues and disciplinary actions. 

Responsibilities:

Serves as a credible resource for the business and balanced advocate for employees 

Assists management team in addressing employee relations concerns to maintain a positive work environment while consistently balancing the needs of the employee and the needs of the business

Investigates and responds to routine employee relations issues and drives to resolution

Prepares documentation and reports on investigative activities; compiles supporting notes, details and outcomes into the ER case management system

Effectively develops and/or reviews and approves performance counseling documents; provide direction and coaching to District Managers on employee relations or performance management to drive employee engagement and talent retention 

Partners with HR and legal to ensure consistent application of company policies, procedures and practices; ensures company compliance with applicable employment laws

Assists with critical incidents, ensuring smooth, professional, sensitive and timely follow-through

Analyzes exit interview data, turnover and employee relations trends to proactively identify areas for targeted HR support and/or training 

Participates in the design and delivery of targeted employee relations training /communication as needed 

Proactively identifies opportunities for new HR programs, talent development, career pathing or process improvement; proposes solutions to improve HR practices

Participates in ad-hoc projects, reporting, or initiatives with cross-functional teams

Other activities as assigned