We have an opening for a confident Sales Administrator to work in a large industrial company based near Dudley.

The Sales Administrator will be office-based role

You would be responsible for customer service, order processing, sales, administrative assistance, and ensuring customer satisfaction. Also be responsible for maintaining customer databases, and assisting the sales team as needed.

* Manage and maintain customer stock profiles and back-to-back commitments.

* IT proficient and must be confident to manage and maintain Sales contract orders.

* Confident telephone manner, handling urgent calls, emails and messages when sales representatives are unavailable.

* Answer customer queries, informing them of delays and arranging new delivery dates.

* Attention to detail, ability to check all orders received have the correct information (price, PO etc..)

* Inputting orders, ensuring they are processed according to customer requirements, accurate and delivered in a timely manner.

* Communicating with other departments to resolve any queries regarding production, transport, quality or finance.

* Face to face customer visits when required

* Supporting the sales department with other administrative tasks, if requested

* Monitor schedules to ensure all jobs are produced in time for the customers required delivery date.

The right candidate must be:

* A confident customer service candidate with good interpersonal skills, and must have good time management.

* Computer literate and able to use Microsoft Word, Excel and Outlook.

* Strong admin and organisational skills.

* Experienced working in industrial or manufacturing companies

* Problem solver

Working hours 8am to 4pm Monday to Friday

Permanent position paying up to £25,000

Immediate start for the right person