Overview:

POSITION SUMMARY

The Senior System Engineer will be responsible for collaborating with the team in order to establish technical standards for workstations and identifying areas for improvement. Capable of analyzing, migrating, and implementing computer applications, systems, and network configurations. Capable of designing, documenting and scripting complex new software deployments. Able to analyze business technology needs, come up with solutions and take such solutions to implementation. Monitor system performance

ESSENTIAL DUTIES & RESPONSIBILITIES

Autopilot configuration and implementation

Tanium AdministrationUnderstand and able to properly administrate Deploy, Comply and Provision.

SCCM AdministrationCreating and managing endpoint boundary groups across one or more distribution points

General monitoring of site health via SSRS, log files and the SCCM consoleIn-Console upgrade and client agent upgrades

Manage and configure user and device collections creating query-base collections

Route and escalate technical issues to appropriate technical support areas. Collaborate with technicians on root cause analysis investigation and needed communicate with technicians on end-user support matters.

Participate and provide support with IT and business projects

Maintain overseeing of all systems owned by Desktop Support Engineering team

Provide system analysis for reported issues, including consulting with users. Act as the team escalation point of contact for technical issues

Manage testing activates for workstations, laptops, VMs and other dependency systems across the enterprise for patching and vulnerabilities

Monitor the desktop services engineering queue thru the service desk system to maintain 100% satisfaction and troubleshoot and address incidents and requests to meet SLAs

Oversee configuration site collection maintenance Windows Configuration power management rules

Oversees deploying operating system Image (primary windows 10) via SCCM OSD. This includes:Configuration of WDS, configuration PXE, configuring VM build environment and integration with MDT and Tanium provision System

Build/capture/update windows 10 and 11 images

Creating and managing distribution points accordantly

Creating a deployment task sequence

Must be capable of high-level troubleshooting

SKILLS/KNOWLEDGE/ABILITIES

Must have High level troubleshooting Windows Desktop OS

Must be knowledgeable in SCCM and/or Tanium

Must be proficient in Powershell

Python and/or other programming language is a plus

JAMF Pro administration is a plus

High level troubleshooting MacOS is a plus

EDUCATION AND EXPERIENCE

Bachelor’s Degree plus 3-5+ years relevant experience in 

At least 3+ years scripting in PowerShell

A+ Certification preferred or equivalent

Security+ preferred or equivalent

Network + preferred or equivalent

JAMF 100, 200, 300, 400 is a plus

LOCATION

This is a hybrid role (3 days onsite) and based in Bayview’s Coral Gables, FL office. We have existing team members in this location.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands to handle, touch or feel objects, tools, or controls.  The employee frequently is required to talk and hear.  The noise level in the work environment is usually moderate.  The employee is occasionally required to stand; walk; reach with hands and arms.  The employee is rarely required to stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

EEOC

Bayview is an Equal Employment Opportunity employer.  All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.