Overview:

You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter!    

Hours: Mon/Wed 8-2pm, Tues/Thur 12-6pm, and Friday 8-2pm

Performs a variety of patient support service tasks including clerical duties, routine housekeeping, patient transportation, and assisting in providing patient treatment. Works under the direct supervision of a licensed therapist or assistant. 

Responsibilities:

Essential Functions

Transports patients to and from the departments as necessary.

Maintains all therapy supplies on a daily basis

Maintains patient and critical care equipment

Assists the therapist and assistant in performing treatments as needed and in compliance with Practice Act and regulatory agencies. Does not change any treatment from the 

established plan of care unless directed to do so by the licensed staff.

Performs simple housekeeping tasks within the rehab department to enhance operation efficiency, improve patient flow, improve patient satisfaction scores, and ensure compliance with regulatory requirements.

Completes continuing education and in-service programs to meet regulatory and job requirements as applicable.

Actively participates in staff meetings and on committees as requested.

Participates in performance improvement activities.

Presents and promotes a professional demeanor at all times, establishes high standards of customer service and patient care, supports responsibility, pride, and teamwork, remains calm when under pressure, and offers reasonable solutions for problems. Relates to patients in a compassionate and sincere manner.

Demonstrates appropriate interaction with and provides recommended care and services to all patients.

Exhibits knowledge and basic understanding regarding the needs of neonatal, adolescent, pediatric, adult and geriatric patients, and the cultural needs of all patients.

Applies knowledge of principles of standard precautions. Routinely and consistently uses PPE to avoid risk of exposure to self and others.

Protects patients and employees by adhering to infection-control policies and protocols.

Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Attends all H.E.A.R.T trainings.

Provides coverage when needed at other locations within Heywood Healthcare.

Completes all Annual Mandatory Education requirements and any other required mandatory education. (i.e. malpractice)

Participates in meeting Quality measures, tracking and reporting.

All other duties and locations as assigned.

Statement of Other Duties

This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.

Functional Demands

Physical Requirements

Exerts up to 30 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).

Organizational Expectations

Behavioral Attributes

The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking.

Qualifications:

Job Requirements

Minimum Education

High school diploma or equivalent required or must obtain within 1 year of employment.

Required License/Certification

BLS required or must obtain within 90 days of employment

Required Skills

Prior experience with patients preferred.

Ability to understand how to operate simple patient care equipment. 

Ability to accurately describe a patient's condition and reaction to treatment to supervising assistant or therapist.

Good customer service and interpersonal skills. 

Ability to read, write and communicate effectively in English. 

Proficient with MS Office and able to learn new software.