Food Service Worker II
Posted on Sep 15, 2024 by UnityPoint Health
Marshalltown, IA
Hospitality
Immediate Start
Annual Salary
Full-Time
Overview:
UnityPoint Health - Marshalltown Hospital
Part-Time; Monday-Friday 3:30 p.m. - 7:30 p.m. & every other weekend rotation
Marshalltown Hospital is seeking a part-time Food Service Worker to join our Food and Nutrition Services Team! The Food Service Worker plays a key role as a liaison between patients, nursing staff, and the Food and Nutrition Services Department. This position is responsible for delivering patient meal trays, fulfilling food requests, and ensuring exceptional service to patients, guests, and employees. Additionally, the role involves operating a cash register, processing payments, and providing accurate change in the cafeteria. The Food Service Worker must adhere to food safety standards, ensure supplies are properly stored, and follow sanitation procedures to maintain a clean and safe environment. Excellent communication and customer service skills are essential in this role, along with the ability to work in a fast-paced healthcare setting.
Why UnityPoint Health?
Commitment to our Team – For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
Development – We believe equipping you with support and development opportunities is an essential part of delivering a
remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Visit to hear more from our team members about why UnityPoint Health is a great place to work.
Responsibilities:
Standards
Responsible for properly documenting all HACCP/department logs in accordance to policies and procedures.
Ensures that all food service stations/patient floors have an accurate amount of food/supplies, they are properly FIFO rotated, labeling/dating are used correctly and sanitation procedures are followed.
Follows AIDET scripting and service recovery procedures.
Assists in meeting patients’ dietary needs by assisting them with menus and meal ordering, passing and collection of meal trays, explanation of diets, distributing nourishments, responding to patients’ requests, and documenting intakes.
Assists patients with opening containers, condiments and adjusting tray stand.
Maintains daily cleaning tasks and ensures they are all completed and documented on proper logs.
Maintains and adheres to all procedures in order to serve attractive, palatable, and safe food for all patients and guest.
Records all cafeteria customers through register, collects money and issues change.
Knowledge
Understands tray identification system and basic nutrition/diet knowledge as related to the patient menu program
Produces attractive, palatable, accurate patient meal trays.
Follows HIPAA, JCAHO, OSHA and other federal/state regulatory agencies guidelines in healthcare.
Demonstrates knowledge of proper infection control and food safety standards as evidenced by good hand hygiene and hand washing. Follows all isolation standards and procedures.
Preforms basic cash handling procedures
Communication/ Customer Service
Communicates effectively with patient, guests, nursing, and co-workers.
Promotes excellent customer service by following our FOCUS values friendly, efficient and responsive attitude toward patients, guests, customers and co-workers.
Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations.
Qualifications:
Required
Ability to read, write, speak, and understand oral and written communication in English.
Ability to perform basic math.
Use of usual and customary equipment used to perform essential functions of the position.
Preferred
Previous experience in customer service skills is preferred but not required
Knowledge of modified diets is preferred.
UnityPoint Health - Marshalltown Hospital
Part-Time; Monday-Friday 3:30 p.m. - 7:30 p.m. & every other weekend rotation
Marshalltown Hospital is seeking a part-time Food Service Worker to join our Food and Nutrition Services Team! The Food Service Worker plays a key role as a liaison between patients, nursing staff, and the Food and Nutrition Services Department. This position is responsible for delivering patient meal trays, fulfilling food requests, and ensuring exceptional service to patients, guests, and employees. Additionally, the role involves operating a cash register, processing payments, and providing accurate change in the cafeteria. The Food Service Worker must adhere to food safety standards, ensure supplies are properly stored, and follow sanitation procedures to maintain a clean and safe environment. Excellent communication and customer service skills are essential in this role, along with the ability to work in a fast-paced healthcare setting.
Why UnityPoint Health?
Commitment to our Team – For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
Development – We believe equipping you with support and development opportunities is an essential part of delivering a
remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Visit to hear more from our team members about why UnityPoint Health is a great place to work.
Responsibilities:
Standards
Responsible for properly documenting all HACCP/department logs in accordance to policies and procedures.
Ensures that all food service stations/patient floors have an accurate amount of food/supplies, they are properly FIFO rotated, labeling/dating are used correctly and sanitation procedures are followed.
Follows AIDET scripting and service recovery procedures.
Assists in meeting patients’ dietary needs by assisting them with menus and meal ordering, passing and collection of meal trays, explanation of diets, distributing nourishments, responding to patients’ requests, and documenting intakes.
Assists patients with opening containers, condiments and adjusting tray stand.
Maintains daily cleaning tasks and ensures they are all completed and documented on proper logs.
Maintains and adheres to all procedures in order to serve attractive, palatable, and safe food for all patients and guest.
Records all cafeteria customers through register, collects money and issues change.
Knowledge
Understands tray identification system and basic nutrition/diet knowledge as related to the patient menu program
Produces attractive, palatable, accurate patient meal trays.
Follows HIPAA, JCAHO, OSHA and other federal/state regulatory agencies guidelines in healthcare.
Demonstrates knowledge of proper infection control and food safety standards as evidenced by good hand hygiene and hand washing. Follows all isolation standards and procedures.
Preforms basic cash handling procedures
Communication/ Customer Service
Communicates effectively with patient, guests, nursing, and co-workers.
Promotes excellent customer service by following our FOCUS values friendly, efficient and responsive attitude toward patients, guests, customers and co-workers.
Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations.
Qualifications:
Required
Ability to read, write, speak, and understand oral and written communication in English.
Ability to perform basic math.
Use of usual and customary equipment used to perform essential functions of the position.
Preferred
Previous experience in customer service skills is preferred but not required
Knowledge of modified diets is preferred.
Reference: 200079361
https://jobs.careeraddict.com/post/95234144
Food Service Worker II
Posted on Sep 15, 2024 by UnityPoint Health
Marshalltown, IA
Hospitality
Immediate Start
Annual Salary
Full-Time
Overview:
UnityPoint Health - Marshalltown Hospital
Part-Time; Monday-Friday 3:30 p.m. - 7:30 p.m. & every other weekend rotation
Marshalltown Hospital is seeking a part-time Food Service Worker to join our Food and Nutrition Services Team! The Food Service Worker plays a key role as a liaison between patients, nursing staff, and the Food and Nutrition Services Department. This position is responsible for delivering patient meal trays, fulfilling food requests, and ensuring exceptional service to patients, guests, and employees. Additionally, the role involves operating a cash register, processing payments, and providing accurate change in the cafeteria. The Food Service Worker must adhere to food safety standards, ensure supplies are properly stored, and follow sanitation procedures to maintain a clean and safe environment. Excellent communication and customer service skills are essential in this role, along with the ability to work in a fast-paced healthcare setting.
Why UnityPoint Health?
Commitment to our Team – For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
Development – We believe equipping you with support and development opportunities is an essential part of delivering a
remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Visit to hear more from our team members about why UnityPoint Health is a great place to work.
Responsibilities:
Standards
Responsible for properly documenting all HACCP/department logs in accordance to policies and procedures.
Ensures that all food service stations/patient floors have an accurate amount of food/supplies, they are properly FIFO rotated, labeling/dating are used correctly and sanitation procedures are followed.
Follows AIDET scripting and service recovery procedures.
Assists in meeting patients’ dietary needs by assisting them with menus and meal ordering, passing and collection of meal trays, explanation of diets, distributing nourishments, responding to patients’ requests, and documenting intakes.
Assists patients with opening containers, condiments and adjusting tray stand.
Maintains daily cleaning tasks and ensures they are all completed and documented on proper logs.
Maintains and adheres to all procedures in order to serve attractive, palatable, and safe food for all patients and guest.
Records all cafeteria customers through register, collects money and issues change.
Knowledge
Understands tray identification system and basic nutrition/diet knowledge as related to the patient menu program
Produces attractive, palatable, accurate patient meal trays.
Follows HIPAA, JCAHO, OSHA and other federal/state regulatory agencies guidelines in healthcare.
Demonstrates knowledge of proper infection control and food safety standards as evidenced by good hand hygiene and hand washing. Follows all isolation standards and procedures.
Preforms basic cash handling procedures
Communication/ Customer Service
Communicates effectively with patient, guests, nursing, and co-workers.
Promotes excellent customer service by following our FOCUS values friendly, efficient and responsive attitude toward patients, guests, customers and co-workers.
Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations.
Qualifications:
Required
Ability to read, write, speak, and understand oral and written communication in English.
Ability to perform basic math.
Use of usual and customary equipment used to perform essential functions of the position.
Preferred
Previous experience in customer service skills is preferred but not required
Knowledge of modified diets is preferred.
UnityPoint Health - Marshalltown Hospital
Part-Time; Monday-Friday 3:30 p.m. - 7:30 p.m. & every other weekend rotation
Marshalltown Hospital is seeking a part-time Food Service Worker to join our Food and Nutrition Services Team! The Food Service Worker plays a key role as a liaison between patients, nursing staff, and the Food and Nutrition Services Department. This position is responsible for delivering patient meal trays, fulfilling food requests, and ensuring exceptional service to patients, guests, and employees. Additionally, the role involves operating a cash register, processing payments, and providing accurate change in the cafeteria. The Food Service Worker must adhere to food safety standards, ensure supplies are properly stored, and follow sanitation procedures to maintain a clean and safe environment. Excellent communication and customer service skills are essential in this role, along with the ability to work in a fast-paced healthcare setting.
Why UnityPoint Health?
Commitment to our Team – For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
Development – We believe equipping you with support and development opportunities is an essential part of delivering a
remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Visit to hear more from our team members about why UnityPoint Health is a great place to work.
Responsibilities:
Standards
Responsible for properly documenting all HACCP/department logs in accordance to policies and procedures.
Ensures that all food service stations/patient floors have an accurate amount of food/supplies, they are properly FIFO rotated, labeling/dating are used correctly and sanitation procedures are followed.
Follows AIDET scripting and service recovery procedures.
Assists in meeting patients’ dietary needs by assisting them with menus and meal ordering, passing and collection of meal trays, explanation of diets, distributing nourishments, responding to patients’ requests, and documenting intakes.
Assists patients with opening containers, condiments and adjusting tray stand.
Maintains daily cleaning tasks and ensures they are all completed and documented on proper logs.
Maintains and adheres to all procedures in order to serve attractive, palatable, and safe food for all patients and guest.
Records all cafeteria customers through register, collects money and issues change.
Knowledge
Understands tray identification system and basic nutrition/diet knowledge as related to the patient menu program
Produces attractive, palatable, accurate patient meal trays.
Follows HIPAA, JCAHO, OSHA and other federal/state regulatory agencies guidelines in healthcare.
Demonstrates knowledge of proper infection control and food safety standards as evidenced by good hand hygiene and hand washing. Follows all isolation standards and procedures.
Preforms basic cash handling procedures
Communication/ Customer Service
Communicates effectively with patient, guests, nursing, and co-workers.
Promotes excellent customer service by following our FOCUS values friendly, efficient and responsive attitude toward patients, guests, customers and co-workers.
Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations.
Qualifications:
Required
Ability to read, write, speak, and understand oral and written communication in English.
Ability to perform basic math.
Use of usual and customary equipment used to perform essential functions of the position.
Preferred
Previous experience in customer service skills is preferred but not required
Knowledge of modified diets is preferred.
Reference: 200079361
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