Job Description

Title: Sales & Process Engineer

Reports to: VP Sales

Job Purpose: Responsible for customer and sales related activities

Key Responsibilities and Accountabilities:

Provide exceptional customer service to customers defined by Defense, Medical, or Commercial primary product codes

Complete estimates using method of machining cycle time and tooling

Obtain material and subcontract quotations

Maintain updated customer related documents (i.e., customer purchase orders, price list, customer cross reference, etc.)

Evaluate part samples and/or customer design documentation for critical characteristics/function

Participate in advanced part quality planning activities

Perform contract review

Ensure quality and delivery requirements are clearly defined to the production team

Create and maintain ERP part data in support of manufacturing

Investigates, coordinates, and completes engineering change requests with appropriate groups

Monitor and provide status on all orders

Continue to expand on product and market knowledge

Remain informed of all Lean initiatives and champion continuous improvement efforts where appropriate.

Work with AR to reconcile any invoicing issues.

Provide customer with oral or written reports as requested

Maintain and assist in growing existing accounts

Maintain a clean and safe working environment (i.e., 6S)

Contribute to the evaluation and development of operational strategy and performance in conjunction with the sales and management teams

Participate in the development and administration of new project proposals

Work closely with VP Sales to manage major and critical developing accounts and coordinate the management of all accounts

Execute all responsibilities according to lawful and ethical standards as established by company policies and procedures

Qualifications:

Bachelor’s degree or equivalent work experience

Must have knowledge of machine tools (Lathe, Vertical, Horizontal, Swiss, 5 Axis)

Knowledge of manufacturing methods and logistics administration preferred

Experience with CAD software preferred

Technical expertise to quote, plan, monitor, and evaluate work orders

Excellent verbal and written communication skills

Experience in Microsoft Office Suite

Team player who enjoys challenging situations