Motor Trade Service Advisor required in Wakefield area of West Yorkshire
£27,000 OTE (made up of £24,500 + bonus)
Monday - Friday + Saturday morning on rota
Flexible working patterns available
Benefits include: 26 days holiday + bank holidays, flexible working policies, life assurance plan, company pension, loyalty rewards, training & development plans.
Working within our Client's Van Centre, the role involevs liaising with customers, gaining an understanding of their requirements with regards to the service, maintenance and fault-finding of their vehicle, and keeping customers updated with regards to the completion of the work and arranging collection.
General day-to-day responsibilities include:
Invoicing work completed and taking payments;
Responding to customer enquiries - telephone, email and in person;
Progressing vehicle repairs through the workshop;
Developing a good technical knowledge to understand requirements and vehicle repairs;
Working as a team to reach targets / KPIs;
Ensuring the highest standard of courtesy and integrity when dealing with customers.
Requirements:
A customer-centric approach;
Strong IT skills;
Experience within the Motor Trade Aftersales / Service department within a similar role - Service Advisor, Aftersales Advisor, Service Reception, Service Bookings Clerk, Service Administrator;
Full UK driving licence.
Full company details available on application. Apply now with your full CV to Mary or Sharron at WeRecruit Auto quoting job reference ST1560
Motor Trade - Automotive - Dealership - Workshop - Service & Aftersales - Service Advisor - Aftersales Advisor - Service Receptionist - Service Bookings - Dealership Receptionist - Van Centre - Commercial Vehicles - Truck & Van - West Yorkshire Jobs - Bradford - Shipley - Leeds - Pudsey - Cleckheaton - Birstall - Horsforth - Wakefield - Otley - Batley - Birstall
Full Time - Permanent - Job
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Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities