Are you an organised and customer-focused individual looking to join a dynamic team? Pertemps are recruiting on behalf of a leading plastic components manufacturer in the heart of the Black Country.

Key Responsibilities:

Respond to customer inquiries via phone, email, and in-person.
Processing orders, manage customer accounts, and maintain accurate records.
Collaborate with production and sales teams to ensure timely order fulfilment.
Assist in resolving customer issues and complaints efficiently and professionally.
Utilising Microsoft Office Packages: Word, Excel, Outlook.
Confident communicating via telephone, email, and face-to-face.
Liaising with other teams within the company to ensure timely order fulfilment.
Successful candidate will have:

Strong attention to detail.
Experience in a customer service or administrative role.
Strong knowledge of Microsoft Office packages; Word, Excel, Outlook.
Excellent communication and interpersonal skills.
Ability to multitask and prioritise workloads in a fast-paced environment to ensure all workloads are completed in a timely manner.
Hours of work: Monday to Friday 7am to 4pm (early finish on a Friday)

Hourly Pay: £12ph