Contracts Manager – Social Housing Maintenance
My client is a leading contractor operating within Reactive maintenance in the social housing sector. Due to continued expansion, they currently have an exciting opportunity for an Contracts Manager to join their team.
Working in partnership with their local authority client, the successful Contracts Manager will be responsible for the full running of the contract including program planning/scheduling works, KPI monitoring/performance improvement, SOR works, management of health and safety on site and managing a direct workforce of Contracts Supervisors, Multi Trade Operatives and Admin/Planning Team responsible for delivering all reactive/day to day repairs, voids and planned works. You will be responsible for the contract and the main point of contact for the client.
Along with the management of the day to day repairs, the Contracts Manager will also be responsible for pre and post inspection of larger projects, resolving escalated complaints, meeting staff training needs, organising sub-contractors, work allocation, organising out off hours Rota and ensuring H&S levels are maintained.
Contracts Manager Experience:
Proven track record in leading and delivering response maintenance contracts with public sector / housing association clients.
IT Literate with good knowledge of Microsoft packages
Ability to understand client / contract requirements to maximise productivity and measure and improvement
Excellent written and oral presentation
Good understanding of H&S legislation
Experience of managing and improving internal and external customer relationships and conflict handling
Experience managing large directly employed workforce including Supervisors and Multi-Trade Operatives
Please call Carla at 18 Rec for a confidential chat