We are seeking an experienced Front House Manager to manage a Residential Development in Leatherhead.

This is a full-time 40hr week position

*Note: will include working alternative Saturdays.

What's in it for you as a Front House Manager?

Opportunity to work in a brand-new luxury building as part of the mobilisation team
Great work location close to transport links
An opportunity to join a well-established business at an exciting period of growth
Competitive salary
25 days holiday plus 8 bank holidays
Discretionary bonus scheme
Private medical insurance
Season ticket loan
and much more!
Responsibilities as a Front House Manager:

Oversee general operations of the building, to include managing a team, ensuring an exceptional service is delivered to residents, and making sure the building is safe and compliant at all times
Manage marketing and promotional activity for the site
Head up the strategy for lettings and seek to drive rentals to maximum capacity
Plan and deliver events to build interest and engagement with the local community
Ensure expenses are always in alignment with the budget
Deal sensitively and efficiently with all escalated complaints, ensuring a solution is always found
Liaise with other areas of the business as and when required, including maintenance, facilities, and finance
Oversee all recruitment activity for on-site staff and develop your on-site team with training to ensure a consistently high standard
Skills required as a Front House Manager:

Ideally ARLA qualified (desirable but not essential)
Experienced in managing a team effectively
Passionate about delivering exceptional customer service
Excellent knowledge of building compliance, H&S and general maintenance standards
Excellent communication and interpersonal skills, able to build long-lasting professional relationships
Resilient, able to work under pressure
Proactive and able to use your own initiative
We are keen to speak to candidates with previous experience in the following industries:

Hotels and hospitality management
Residential building management
Serviced office management
High-end fitness and leisure management
This Front House manager role is a fantastic opportunity to work for an organisation that will support your growth and develop your skill set. If this sounds like the role for you then apply today with a copy of your CV.

INDHS