Are you looking for an exciting opportunity to join a dynamic team? We are currently seeking a Customer Service Advisor to join our client's expanding Telecommunications Company. As a Customer Service Advisor, you will play a crucial role in assisting customers with their mobile phone management. If you have excellent communication and problem-solving skills, then this is the perfect opportunity for you!

Responsibilities:

Handle customer calls and emails, providing excellent service and resolving any issues
Process customer mobile device orders and perform diagnostic checks on devices
Purchase stock as needed
Generate customer-specific reports using Excel
Process mobile network bills and assist with problem-solving
Provide quotes to corporate customers for mobile upgrades
Ensure accurate data entry into our client's in-house databaseRequirements:

Strong customer service skills with a passion for helping others
Accurate data entry skills and keen attention to detail
Willingness to learn new skills and undergo on-the-job training
Proficiency in MS Office, particularly Excel
Must hold a valid UK Driving LicenceBenefits:

Competitive annual salary of £23,500 (salary review after 1 year)
25 days holiday, with the potential to increase up to 29 days with service
Company pension scheme for long-term financial security
On-site parking for convenience
Opportunity to earn commission
Exciting career prospects within a growing companyDon't miss out on this chance to be part of our client's success story! Apply now as a Customer Service Advisor and help shape the future of telecommunications. Join their friendly and dynamic team, where your skills and enthusiasm will be appreciated.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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