An exciting role for an Internal account manager is available, ideally suited to a candidate with a strong background in customer service, to join the office's Internal Sales Team, reporting also to the Regional Lead. The successful candidate will proactively assist external customers, ensuring all inquiries and orders are handled promptly and satisfactorily.

Client Details

The organisation is a prominent player in the raw materials & chemical manufacturing & distribution sector, boasting a healthy workforce of over 1000 dedicated team members. Headquartered across Europe, the company hold a high regard in the industry & directly supply across a wide variety of industries & sectors alike.

Description

Key responsibilities consist of:

Building and maintaining positive relationships with customers
Strong order book management to support on-time delivery, including date and block management
Issuing regular order book updates to our key accounts
Ensuring high levels of customer satisfaction through excellent sales service
Handling customer queries and resolving issues promptly
Meeting sales targets set by the management team
Identifying sales opportunities and generating leads
Accurate maintenance of Salesforce opportunities
Processing quotations and orders
Follow up quotations
Clean order entry and handover to Supply Chain
Reporting on sales trends and customer feedback
Collaborating with the team to ensure smooth operations
Staying updated on product knowledge and industry trendsProfile

A successful Internal account manager should have:

An educational background in business, sales or a related field
Experience in a customer service role
Comfortable working in a challenging environment
Team player yet self-motivated
Ability to work on own initiative and focus to accuracy
Strong communication and interpersonal skills
A proactive approach to sales and customer service
Experience within a customer-focused sales role is essential
Dynamic approach with good communication skills (written and verbal)
Commercially minded, supporting profitability
Computer literacy - working knowledge of ERP and CRM systems (i.e. SAP, Salesforce)Job Offer

Basic salary of £28,000 upto £31,000 DOE
25 days annual leave + bank holidays
Pension Scheme contribution
Company discount schemes