Front Desk Agent
Posted on Sep 7, 2024 by AccorHotel
San Francisco, CA
Hospitality
Immediate Start
Annual Salary
Full-Time
Job Description
First impressions are everything! Your engaging smile and personality are the essence of a great Front Desk Agent with Fairmont San Francisco. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories for our guests".
What is in it for you:
Reporting to the Rooms Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Greet, check in and settle guest accounts while ensuring all service standards are followed
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Your experience and skills include:
Proficient in the English language (verbal & written), second language is an asset
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to focus attention on guest needs, remaining calm and courteous at all times
Previous customer related experience an asset
Previous PMS experience an asset
Computer literate in Microsoft Window applications an asset
Must be able to type 25 words per minute
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Answering guest calls, emails, and messages
Enrolling new members in Accors ALL loyalty program
Upselling guests into higher room categories
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Hospitality Diploma is an asset
Must be flexible in terms of working hours
Must have the ability to handle cash effectively and accurately
Hourly Rate: $32.06 USD Gross per hour
Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:
Frequent standing and walking throughout shift
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements:
Must have proof of eligibility to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
First impressions are everything! Your engaging smile and personality are the essence of a great Front Desk Agent with Fairmont San Francisco. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories for our guests".
What is in it for you:
Reporting to the Rooms Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Greet, check in and settle guest accounts while ensuring all service standards are followed
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Your experience and skills include:
Proficient in the English language (verbal & written), second language is an asset
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to focus attention on guest needs, remaining calm and courteous at all times
Previous customer related experience an asset
Previous PMS experience an asset
Computer literate in Microsoft Window applications an asset
Must be able to type 25 words per minute
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Answering guest calls, emails, and messages
Enrolling new members in Accors ALL loyalty program
Upselling guests into higher room categories
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Hospitality Diploma is an asset
Must be flexible in terms of working hours
Must have the ability to handle cash effectively and accurately
Hourly Rate: $32.06 USD Gross per hour
Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:
Frequent standing and walking throughout shift
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements:
Must have proof of eligibility to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Reference: 196660692
https://jobs.careeraddict.com/post/94982179
Front Desk Agent
Posted on Sep 7, 2024 by AccorHotel
San Francisco, CA
Hospitality
Immediate Start
Annual Salary
Full-Time
Job Description
First impressions are everything! Your engaging smile and personality are the essence of a great Front Desk Agent with Fairmont San Francisco. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories for our guests".
What is in it for you:
Reporting to the Rooms Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Greet, check in and settle guest accounts while ensuring all service standards are followed
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Your experience and skills include:
Proficient in the English language (verbal & written), second language is an asset
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to focus attention on guest needs, remaining calm and courteous at all times
Previous customer related experience an asset
Previous PMS experience an asset
Computer literate in Microsoft Window applications an asset
Must be able to type 25 words per minute
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Answering guest calls, emails, and messages
Enrolling new members in Accors ALL loyalty program
Upselling guests into higher room categories
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Hospitality Diploma is an asset
Must be flexible in terms of working hours
Must have the ability to handle cash effectively and accurately
Hourly Rate: $32.06 USD Gross per hour
Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:
Frequent standing and walking throughout shift
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements:
Must have proof of eligibility to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
First impressions are everything! Your engaging smile and personality are the essence of a great Front Desk Agent with Fairmont San Francisco. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories for our guests".
What is in it for you:
Reporting to the Rooms Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Greet, check in and settle guest accounts while ensuring all service standards are followed
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Your experience and skills include:
Proficient in the English language (verbal & written), second language is an asset
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to focus attention on guest needs, remaining calm and courteous at all times
Previous customer related experience an asset
Previous PMS experience an asset
Computer literate in Microsoft Window applications an asset
Must be able to type 25 words per minute
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Answering guest calls, emails, and messages
Enrolling new members in Accors ALL loyalty program
Upselling guests into higher room categories
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Hospitality Diploma is an asset
Must be flexible in terms of working hours
Must have the ability to handle cash effectively and accurately
Hourly Rate: $32.06 USD Gross per hour
Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:
Frequent standing and walking throughout shift
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements:
Must have proof of eligibility to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Reference: 196660692
Share this job:
Alert me to jobs like this:
Amplify your job search:
Expert career advice
Increase interview chances with our downloads and specialist services.
Visit Blog