Front Desk Agent
Posted on Sep 20, 2024 by FAIRMONT
Los Angeles, CA
Hospitality
Immediate Start
Annual Salary
Full-Time
Job Description
As a Front Desk Agent, show and tell is everything! You will play a key role in the memories the guest experiences during their stay by telling them about the amenities the hotel has to offer and showing them all the options they have to make lasting memories. With attention to detail, you will be able to investigate the reason of the guest’s visit and personalize their stay with Fairmont Century Plaza standards using professionalism and engaging demeanor.
What you will be doing:
Greets all Guests courteously, using the Guest’s name whenever possible
Resolves guest complaints and concerns with a solution that is tailored to the guests and is solved in a timely manner
Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions
Maintains a perpetual presence on the Reception Desk throughout the hours of the shift
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Hourly Rate: $32.75 (Break-In Rate applicable for New Hires as per CBA)
As a Front Desk Agent, show and tell is everything! You will play a key role in the memories the guest experiences during their stay by telling them about the amenities the hotel has to offer and showing them all the options they have to make lasting memories. With attention to detail, you will be able to investigate the reason of the guest’s visit and personalize their stay with Fairmont Century Plaza standards using professionalism and engaging demeanor.
What you will be doing:
Greets all Guests courteously, using the Guest’s name whenever possible
Resolves guest complaints and concerns with a solution that is tailored to the guests and is solved in a timely manner
Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions
Maintains a perpetual presence on the Reception Desk throughout the hours of the shift
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Hourly Rate: $32.75 (Break-In Rate applicable for New Hires as per CBA)
Reference: 202017718
https://jobs.careeraddict.com/post/95468575
Front Desk Agent
Posted on Sep 20, 2024 by FAIRMONT
Los Angeles, CA
Hospitality
Immediate Start
Annual Salary
Full-Time
Job Description
As a Front Desk Agent, show and tell is everything! You will play a key role in the memories the guest experiences during their stay by telling them about the amenities the hotel has to offer and showing them all the options they have to make lasting memories. With attention to detail, you will be able to investigate the reason of the guest’s visit and personalize their stay with Fairmont Century Plaza standards using professionalism and engaging demeanor.
What you will be doing:
Greets all Guests courteously, using the Guest’s name whenever possible
Resolves guest complaints and concerns with a solution that is tailored to the guests and is solved in a timely manner
Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions
Maintains a perpetual presence on the Reception Desk throughout the hours of the shift
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Hourly Rate: $32.75 (Break-In Rate applicable for New Hires as per CBA)
As a Front Desk Agent, show and tell is everything! You will play a key role in the memories the guest experiences during their stay by telling them about the amenities the hotel has to offer and showing them all the options they have to make lasting memories. With attention to detail, you will be able to investigate the reason of the guest’s visit and personalize their stay with Fairmont Century Plaza standards using professionalism and engaging demeanor.
What you will be doing:
Greets all Guests courteously, using the Guest’s name whenever possible
Resolves guest complaints and concerns with a solution that is tailored to the guests and is solved in a timely manner
Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions
Maintains a perpetual presence on the Reception Desk throughout the hours of the shift
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Hourly Rate: $32.75 (Break-In Rate applicable for New Hires as per CBA)
Reference: 202017718
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