Sales Support Administrator

Do you thrive in supporting sales functions to overachieve? Does providing the best possible service mean something to you? We are currently working with high-tech manufacturer based in Peterborough, who are global leaders and supply solutions to over 80 countries every year. They are looking for a Sales Support Administrator to help boost their business development team.

As the Sales Support Administrator you’ll be assigned one or more global regions and work closely with the regional Business Development Manager and other key stakeholders. Your primary role is to coordinate between our international customers and internal teams, ensuring proposals are delivered accurately and on time. This position is crucial to helping the business meet its sales targets.

Job Responsibilities

As the Sales Support Administrator you will:

Provide strong support to the Business Development Managers, ensuring bids and proposals are handled smoothly
Take charge of coordinating sales admin activities for your assigned region, always meeting deadlines
Proactively prepare quotations and follow up with customers for feedback, keeping communication lines open
Collaborate with key stakeholders to finalise pricing strategies, ensuring approvals are obtained
Account for fluctuations in currency, pricing, and margins when creating quotes
Adhere to the bid process and ensure all required steps are followed consistently
Prepare and manage all necessary documents to support bids, such as Manufacturer Authorisation Letters
Review and log customer orders to ensure alignment with the agreed terms and scope
Respond promptly and efficiently to customer inquiries via email and phone
Manage and prepare KPI reports for the Business Development Support Team in your region
Actively contribute to forecast review meetings, managing opportunities under £100k
Be flexible and willing to work additional hours when needed to meet customer deadlines
Person Specification

Experience in Business Development, Supply Chain, or Programme Management, with a proven ability to handle high-pressure situations while delivering excellent customer service
A-levels, degree, or relevant experience in a similar field will be considered
Strong skills in building and managing customer relationships
Proficient in Microsoft Office (Intermediate/Advanced), Salesforce, and SharePoint
Excellent time management and organisational skills, with the ability to prioritise tasks effectively
Commercially astute with a focus on achieving results and driving business success
Strong analytical thinking and problem-solving skills, with attention to detail
Flexible and open to occasional travel as required for the role
Hours of Work, Pay, and Benefits

Up to £28,000
Monday to Friday
Hybrid working
Flexible working
25 days annual leave
Company pension scheme
Private medical insurance
Life assurance
Employee reward and recognition scheme
Employee assistance program
Wellbeing services
Free parking
Continued professional development, including professional memberships and registration where applicable