Senior Product Manager

Senior Level - SFIA5
Salary: £55k-75k dependent on experience
Location: London

About Scrumconnect:

Scrumconnect is a leading force in technology consultancy, proudly contributing to over 20% of the UK's most significant citizen-facing public services. Our award-winning team has made a substantial impact, delivering more than 64 services in the past two years alone. This work has not only reached over 50 million citizens but also achieved considerable savings for the taxpayer, amounting to over £25 million. At Scrumconnect, we foster a community of talented consultants who thrive on collaboration, sharing knowledge, and continuous learning to address and solve complex challenges. Our mission is to combine advanced software engineering, human-focused design, and data-driven insights to deliver unparalleled service to our clients.

About the role:

We are looking for a strategic and experienced Senior Product Manager to lead the development and delivery of high-quality digital services. The role requires someone who can manage a multidisciplinary team, collaborate with key stakeholders and ensure that the product vision aligns with user needs and organisational goals. As a Senior Product Manager, you will play a pivotal role in driving product strategy, managing roadmaps, and delivering digital services that are simple, accessible and effective.

At this level you will:

• Shape the overall product vision and strategy, ensuring alignment with organisational priorities and user needs.

• Lead and support agile, cross-functional teams to deliver high-quality products iteratively, using agile principles to continuously improve delivery.

• Influence and build strong relationships with senior stakeholders across policy, technical, and operational teams to align on goals and outcomes.

• Promote a user-centred design approach, ensuring that services are built to meet the needs of users, with a focus on usability, accessibility, and inclusivity.

• Provide clear leadership and direction, ensuring that the product roadmap and priorities are understood by your team and stakeholders.

• Drive performance metrics and analysis, using data to track the success of the product and make evidence-based decisions for improvement.

• Coach and mentor junior product managers, developing their skills and fostering a collaborative environment within the team and the broader product management community.

This role requires a proactive individual who thrives in an agile environment and can drive the product process from research to execution.

You'll be responsible for:

• Defining and delivering the product roadmap, ensuring it balances business needs, technical feasibility, and user requirements.

• Prioritising the product backlog, making trade-offs between different features and enhancements based on user value, business goals, and development effort.

• Engaging with stakeholders to gather feedback, clarify requirements, and ensure that the product vision is aligned across teams.

• Leading product discovery and research, validating ideas through user research, testing, and prototyping before committing to development.

• Managing the end-to-end product life cycle, from concept to delivery, including continuous iteration and improvement based on user feedback.

• Experience with and ensuring compliance with GOV.UK service standards, including performance, accessibility, security, and legal requirements.

• Managing risks and issues, proactively identifying potential blockers and taking action to mitigate them in collaboration with the team and stakeholders.

Skills needed for this role:

• Product management expertise: Proven experience in managing the end-to-end product life cycle, including strategy development, roadmap creation and delivery in an agile environment.

• Agile methodologies: Deep understanding of agile principles and hands-on experience leading cross-functional teams in an iterative product delivery process.

• Stakeholder management: Strong ability to engage, influence, and manage relationships with senior stakeholders across different departments and disciplines.

• User-centred design: Familiarity with user research, usability testing and incorporating user feedback to build products that meet the needs of diverse users.

• Data-driven decision making: Ability to use data and metrics to drive product decisions, assess product performance, and inform future improvements.

• Communication and leadership: Excellent written and verbal communication skills, with the ability to present complex ideas clearly and motivate teams.

• Problem-solving: Analytical mindset with the ability to think strategically and resolve issues that arise during product development and delivery.

• Governance and compliance: Knowledge of GOV.UK service standards and an understanding of accessibility, security and legal compliance in the public sector context.

• Mentorship and coaching: Ability to guide and mentor junior team members, fostering their professional development and growth.

Join us at Scrumconnect, where your highly demonstrable skills and expertise will drive the future of user-centred design in public services.