Veterinary Practice Manager - Specialty Services

Posted on Sep 3, 2024 by Fetch Veterinary
Clearwater, FL
Professional Services
Immediate Start
Annual Salary
Full-Time
Hi! We’re Fetch, a family owned, multi-specialty group of veterinary practices located in Florida and South Carolina. Our locations offer specialty services along with 24hr ER support. We’re seeking an experienced Practice Manager to lead our Specialty Departments at our NEWEST Fetch location in the sunny state of Florida!

This is an exciting opportunity to join a growing practice and make a significant impact on the lives of animals and their owners!

As a leader in our organization, you will be responsible for managing the daily operations of the Specialty Services department and ensuring the delivery of exceptional patient care and client service. You will work closely with our team of veterinary professionals to uphold our high standards of quality and professionalism.

Responsibilities:

Direct and supervise specialty services team members in an active leadership role to ensure team success (70% “on the floor”, 30% office/clerical environment)

Manage the daily operations of the Specialty Services department, including scheduling, staffing, and workflow

Ensure excellent patient care through team training and supervision

Collaborate with other department managers to ensure effective communication and coordination of services

Implement and maintain policies and protocols for the Specialty Services department

Monitor department performance metrics and implement strategies for continuous improvement

Assist in recruitment, hiring, and training of new team members

Handle guest complaints and resolve issues in a timely and satisfactory manner

Requirements

Credentialed Veterinary Technician - Required; VTS - Preferred

Minimum of 3 years of experience in specialty veterinary practice is required

Experience in veterinary practice management is preferred

Strong leadership and interpersonal skills

Demonstrated ability to develop and manage a team

Excellent communication and organizational skills

Knowledge of veterinary practice operations and best practices

Understanding of financial management and budgeting

Proficiency in veterinary practice management software

Bachelor’s degree in business or related field is preferred

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k with employer match)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Employee assistance program

Employee Pet Plan

Continuing education and uniform allowance

Tuition reimbursement

Reference: 195017749

https://jobs.careeraddict.com/post/94722707

Veterinary Practice Manager - Specialty Services

Posted on Sep 3, 2024 by Fetch Veterinary

Clearwater, FL
Professional Services
Immediate Start
Annual Salary
Full-Time
Hi! We’re Fetch, a family owned, multi-specialty group of veterinary practices located in Florida and South Carolina. Our locations offer specialty services along with 24hr ER support. We’re seeking an experienced Practice Manager to lead our Specialty Departments at our NEWEST Fetch location in the sunny state of Florida!

This is an exciting opportunity to join a growing practice and make a significant impact on the lives of animals and their owners!

As a leader in our organization, you will be responsible for managing the daily operations of the Specialty Services department and ensuring the delivery of exceptional patient care and client service. You will work closely with our team of veterinary professionals to uphold our high standards of quality and professionalism.

Responsibilities:

Direct and supervise specialty services team members in an active leadership role to ensure team success (70% “on the floor”, 30% office/clerical environment)

Manage the daily operations of the Specialty Services department, including scheduling, staffing, and workflow

Ensure excellent patient care through team training and supervision

Collaborate with other department managers to ensure effective communication and coordination of services

Implement and maintain policies and protocols for the Specialty Services department

Monitor department performance metrics and implement strategies for continuous improvement

Assist in recruitment, hiring, and training of new team members

Handle guest complaints and resolve issues in a timely and satisfactory manner

Requirements

Credentialed Veterinary Technician - Required; VTS - Preferred

Minimum of 3 years of experience in specialty veterinary practice is required

Experience in veterinary practice management is preferred

Strong leadership and interpersonal skills

Demonstrated ability to develop and manage a team

Excellent communication and organizational skills

Knowledge of veterinary practice operations and best practices

Understanding of financial management and budgeting

Proficiency in veterinary practice management software

Bachelor’s degree in business or related field is preferred

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k with employer match)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Employee assistance program

Employee Pet Plan

Continuing education and uniform allowance

Tuition reimbursement

Reference: 195017749

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