Job Description

SUMMARY

This position is an important part of the education process within Hobart Service. This position is responsible for maintaining and imputing the data needed for the Learning management system to ensure the organization has complete and accurate training data for both reporting and recordation purposes. The administrator manages the training processes for both new hires and existing employees. Provides support for the training team and management to ensure all employees have access to available training and provides reporting to management to improve employee development.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide technical leadership in the management and support of the organization's learning management system (LMS)

Advise employees on the available training and development opportunities and map out training plans for individual employees

Load and monitor internal and external training programs for effectiveness.

Partner with internal stakeholders regarding employee training needs

Liaise with instructional designers to ensure training programs are maintained in the LMS

Build training aids such as student and instructor materials

Organize, and help source training programs to meet specific training needs

Use data sources to create schedule training courses, and track and report on training outcomes

Create feedback programs to evaluate training programs and create and monitor key metrics

Maintain contact with Customers before and after training programs are delivered to maintain relations.

Manage logistics for training activities including venues and equipment

Establish and maintain relationships with external training suppliers and customers

Coordinate off-site training activities for both internal and external training programs

Process necessary invoices/POs Training and Publications groups.

Assist in the tracking of the training budget

Manage and maintain in-house training facilities and equipment

Seek and gather information from management, employees and other departments regarding the effectiveness of completed training courses and constantly seek to improve training processes

Develop marketing materials promoting the training programs

Manage LMS related trouble tickets from user to ensure prompts resolutions are found

Other responsibilities or special projects not specifically listed above may also be assigned.