Head of IT Operations, Central Government

Location: East London (Hybrid)
Contract: Government contract, fixed term 9-12 months

Start Date: ASAP

SC Cleared

Government client is seeking a Head of IT Operations to provide leadership and management of the client's IT operations and be responsible for the implementation of the operational technology impacts linked to a digital change programme.

Leading a team of 12 technical staff, you will be the lead for internal IT operations which include Service Desk, Cloud & Infrastructure, M365.

Responsibilities include:

• Ensuring the technical architecture and infrastructure provides resilience, scalability and compliance with security standards
• Working with the digital programme leads, ensure any changes made in the programme space can operate alongside the delivery of existing ICT services
• Lead on service improvement and innovation in technology
• Support the senior leadership in budgetary oversight of the operational technology budget
• Establish tight control of spending on ICT service
• Maintain good senior operational relationships with third-party technology providers, ensuring accountability and driving performance

Experience Required:

• Strong leadership and management abilities, with a proven track record of managing and motivating technology teams, resource management
• Experience of managing ICT operations
• Expertise in network management, including the design, implementation, and maintenance of secure and scalable network infrastructure
• Experience in information security good practices, including risk management, regulatory compliance, and cybersecurity

The Deputy Director for Programme Delivery is required for 9-12 months on a fixed term basis. It's a office based role with 2-3 days as a minimum expected in the office with occasion travel to other locations.

Due to the large number of responses currently being received, it is not always possible to reply to every application.